Bilingual Unaccompanied Children (UC) Case Manager

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

$4,000 Sign-On Bonus 

English/Spanish (Fluency Required)

On-Site Position

Reporting to the Lead Case Manager, the Unaccompanied Children (UC) Foster Care Case Manager will be responsible for providing casework and supportive services to children in foster care, which includes comprehensive case management services, bi-weekly home visits, communication with identified family members both in home country and the U.S., and the identification and vetting of potential sponsors.

In addition to programmatic responsibilities, the Case Manager will also be required to maintain communication with stakeholders in an effective and timely manner to ensure case continuity. Communication includes but is not limited to, email and phone communication with external stakeholders, case presentation during weekly staffing calls, scheduling of legal presentations, and collaboration with home study providers.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with the agency, state, and federal regulatory requirements. The position is primarily on-site with the ability to work a hybrid schedule.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including:

• medical, dental, vision available the first day of employment
• generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave
• company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Ensure that all assigned youth on your caseload and under your supervision receive mandatory services while in care to include but not limited to mental health, medical, recreational, educational, and other supportive services in accordance with the time and documentation expectations of the program.
• Develop and complete assessments, service and treatment plans, progress notes, incident reports, and any other necessary documentation in a timely manner.
• Create a trusting and safe relationship with the client and encourage the personal growth of the client.
• Maintain accurate and current information on children in care, while ensuring program's internal documentation practices and reporting requirements are met.
• Actively participate in weekly staff meetings with the clinical team and stakeholders.
• Attend, facilitate, and assist with providing ongoing education and support services to foster parents.
• Attend weekly meetings with supervisor to consult on cases, review case plans and direction, and evaluate client participation and progress.
• Schedule office, in-home and/or offsite meetings with assigned foster parents and children on a bi-weekly basis to address any concerns in service delivery.
• Maintain effective communication with community agencies or individuals involved in service provision.
• Attend internal and external training and apply newly gained knowledge in providing services.
• Attend and prepare for required court hearings (if applicable).
• Transport youth to appointments and unifications as needed.
• Stay abreast of all agency, federal, and state regulatory requirements related to service provision.
• Knowledge of and adherence to federal, state, program, and agency regulations.
• Be able to work independently within the field.
• Communicate effectively with supervisor, administrators, and all stakeholders.
• Participate in the on-call rotation, which includes working after hours and weekends
• Complete other duties as assigned.

QUALIFICATIONS

• Bachelor's degree in Social Work or Family Studies, required.
• Master's degree in Social Work or counseling; licensure in the state of Maryland (LMSW / LCP), strongly preferred.
• Experience in child welfare/case management, strongly preferred.
• Fluency in Spanish, required.
• Prior experience working with refugee and/or immigrant populations, strongly preferred.
• Excellent verbal and written communication skills, including interpersonal communication, group leadership skills, public speaking and clinical and persuasive writing skills.
• Active motor vehicle license, clean driving record, and a reliable automobile with adequate insurance coverage.
• Ability to pass a criminal history screen, including state and local child protection agency registries.
• Up to 25% travel required including escorting youth to family unifications by car and air. Typically requiring same day travel but may, on occasion, involve overnight stays.
• Commitment to Global Refuge's core mission and values and an ability to model those values in relationships with colleagues and partners. commitment to refugees and immigrants.

SPECIAL POSITION REQUIREMENTS

• Must be willing and able to clear a criminal background check for the past seven (7) years.
• Must be willing and able to request and clear Child Abuse and Neglect background check in all states lived within previous five (5) years, updated yearly.
• Must be willing and able to obtain FBI fingerprint check every five (5) years.
• Must have valid driver's license and MVA check free of major infractions for the last seven (7) years.
• Must clear a State of Maryland Department of Public Safety and Corrections Services screening.
• Must complete a bi-annual physical exam and TB testing, in accordance with Maryland state licensing requirements.
• Must maintain proof of childhood and annual vaccinations, including: MMR, varicella, Tdap, and influenza.
• Must be CPR, First Aid, and AEC certified upon hire or within 60 days of hire.
• Must comply with an enhanced background check post-hire.

Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify.

We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.