Assistant Operations Supervisor

Description: When what you Crave is creative work, new challenges, and a team that knows how to get things done and have fun doing it, you’ve come to the right place. As America’s first fast-food hamburger chain, we’ve been serving Cravers for over 100 years. But we’ve got our eyes on an even tastier future—always finding new ways to innovate, grow, and create Memorable Moments with our customers and team members. If you’re passionate, curious, and ready to make an impact, we’d love to have you on our team. Check out this new opportunity fresh from the Evendale Bakery! The Assistant Operations Supervisor is responsible for production, shipping, and sanitation operations of the White Castle Bakery during the absence of the Operations Supervisor and/or QA Sanitation Supervisor. This person will typically work during different hours than the Operations Supervisor for the purpose of having adequate management coverage during plant operations. The duties include, but are not limited to, human relations, quality assurance, safety, sanitation, scheduling (production and team members), training and development of team members. Assistant Operations Supervisors are expected to uphold and demonstrate the Company’s Core Values. This position description does not contain a comprehensive list of required duties and responsibilities. The position is expected to perform related duties assigned by management, which may be added, revised, or eliminated based on business and operational needs, with or without advance notice. Assistant Operations Supervisors must follow the direction and guidance of the Production Supervisor, Operations Supervisors and Plant Manager.

WHAT WE’RE LOOKING FOR:

High School Diploma or GED required; Prior Lead or Supervisory experience is required; Previous training and experience in the baking industry obtained through education or experience is required; Good interpersonal and human relations skills with ability to maintain a positive professional demeanor accepting responsibility and willingness to learn; Knowledge, training, and experience with production, sanitation, quality, and safety; Ability to select, train, develop and motivate staff and teams; Good verbal communication skills, and effectively give clear instructions to direct and motivate team members; Possess knowledge of OSHA 10 or the ability to complete the compliance class; Must have good employee relation skills, be team oriented and work well with others, give and receive direction, and follow clear and detailed instructions; Acquire knowledge through training and coach and train others on equipment procedures and workplace health & safety procedures; Ability to make decisions concerning personnel problems, production, sanitation, and shipping; Efficiently work and respond in a fast-paced environment to meet operational demands; Possess capability to stay focused and accomplish multiple tasks independently with little supervision and within established timeframes; Must be able to operate a forklift; Ability to troubleshoot problems and be able to make on the spot decisions to keep equipment running; Strong knowledge of food safety principles including SQF required; Good understanding of HACCP, SSOP, GMPs, and knowledge of FDA regulations. Proficient computer experience with knowledge of Microsoft Word, Excel, Outlook, and warehouse management software (ERP/WMS); Ability to read PH & Color meters and thermometers; Aptitude to complete AIB Principles in Baking courses; Must know how each piece of equipment operates and be able to function efficiently in any of the production line positions which is acquired through observation and hands on experience; Possess good math skills, and knowledge of inventory procedures, team member time keeping systems and scheduling is required, either through education, training and/or experience; Must be able to successfully complete on-the-job training; and Must be flexible to work hours to meet the needs of the plant, including evenings, weekends, and holidays.

YOUR DAY-TO-DAY

Supervise bun production to ensure that quality buns are produced and packaged in the most efficient and cost-effective way; Maintain the quality assurance program in place such as quality check sheets and HACCP check sheets; Maintain accountability of employees under your supervision to complete objectives and to do quality work; Supervision of the production sanitation team members and their essential functions to ensure that goals and objectives are met; Assist the Warehouse Supervisor in the supervision of the Warehouse; Train, evaluate, and supervise team members; Assign and direct employ work and provide guidance to them in performing their duties with particular attention to human resources, safety, sanitation, and efficiency; Conduct team member safety meetings and verbal daily work assessments; Responsible for the day-to-day operations of the Production and Sanitation Departments during assigned shift; Train and develop the Production and Sanitation team members regarding their essential functions, safety and GMP’s; Communicate and seek guidance on any employee relations issues from the Operations Supervisor and Plant Manager; Prepare team member appraisals, disciplinary warnings, newsletter articles, food safety inspections, and safety inspections; Attend necessary seminars or classes as mandated; Keep up to date with regulations and OSHA related laws; Comply with incident reporting policies and procedures; Ensure adherence to plant’s security and safety policies and procedures, and a safe working environment for all Team Members; and Communicate effectively with customers and all levels of the organization in a professional manner, display a positive demeanor and be responsive to team members’ needs.

PHYSICAL REQUIREMENTS

Some physical effort and lifting required, particularly when shorthanded and assisting various teams within the bakery; Ability to work in an environment with occasional exposure to noise, heat, cold, fumes, smoke, cleaners, and other elements; Ability to wear safety gear including safety glasses, and other various types of safety gear supplied by the company; Frequent periods of standing, sitting, and walking; and Ability to hear, comprehend, and professionally respond to co-worker inquiries, comments, and concerns. Why you’ll like it here: Being family-owned and operated since 1921 comes with its perks, and we’re not just talking about benefits (while those are pretty great). It means putting people first, thinking for the long-haul, and creating a place where team members feel supported, valued, and empowered to grow. Here’s just a few ways we invest in our team: Weekly paychecks Shift premium Employee Assistance Program, tuition reimbursement, and scholarship opportunities Comprehensive Health Benefits (Medical, Dental, Vision) Financial security with contributions to your 401(k) Retirement Plan and Profit-Sharing Plan Company paid Life Insurance and AD&D Sick pay Bereavement pay Paid Holiday & Vacation Paid Breaks Promote from within practice Incentive programs And more!! Pay rate: $82,283.24 /yearly White Castle is an Equal Opportunity Employer White Castle will, upon request, offer a reasonable accommodation to applicants with disabilities under the Americans with Disabilities Act and/or any applicable state or local law. Should you need assistance with completing this application or with any other part of the application process, please contact Team Member Services at View email address on click.appcast.io. Company Information: At White Castle, a job can become so much more than a paycheck. It can grow into a lasting and meaningful career. For more than 100 years, we've believed what our founder, Billy Ingram, said best: "Happy employees make happy customers." It's a philosophy that's guided us for generations and continues to shape how we support our team members today. Along the way, our Original Slider® was named as Time Magazine's "Most Influential Burger of All Time," we were recognized as one of Fast Company's "10 Most Innovative Dining Companies," and have earned Great Place To Work Certification™ every year since 2021, and an honoree on the Fortune Best Workplaces in Retail™ list since 2022. If this sounds like your kind of place, we’d love to hear from you. Apply today and Crave Thy Castle! #J-18808-Ljbffr White Castle