Office Assistant

Office Assistant

Douglas County's Parks department is seeking to fill the position of Office Assistant for its Parks and Weed Control Office. Responsible for providing general office support and customer service, the Office Assistant will work as part of the dedicated team that meets the varied needs of visitors to the office including scheduling of weed management services, sales and rentals of weed abatement tools, supplies, and services, providing assistance in scheduling and management of park event reservations, and handling payments through point of sales systems. The ideal candidate for the role will be a team player who can thrive in a fast-paced office environment while providing top-tier customer service and performing high quality clerical work.

Primary Objectives

Performs intermediate work performing a wide variety of general clerical and routine administrative duties in support of operations. This is the entry-level class of the office support series. Initially under close supervision, incumbents learn office and department procedures. As experience is gained, there is greater independence of action within established guidelines; performing related tasks as apparent or assigned.

Supervision Exercised

None

Primary Duties And Responsibilities

1. Assists general public, customers and staff in person, over telephone and by email; answers inquiries, provides general direction related to plan reviews and inspections, receives and attempts to resolve complaints, explains policies, procedures and proper use/completion of department forms.
2. Proofreads and checks typed and other materials for accuracy, completeness, compliance with departmental policies, and correct English usage, including grammar, punctuation, and spelling.
3. Enters, edits and retrieves data and prepares periodic or special reports, using a computer system and following established formats and menus; may perform production computer information entry.
4. Prepares and updates a variety of reports and records which may require the use of arithmetic calculations and consolidating materials from several sources.
5. Acts as receptionist and receives and screens visitors and telephone calls and takes messages; provides factual information regarding County or departmental activities and functions which may require the explanation of rules, policies and/or procedures; may receive, receipt and balance monies.
6. Maintains records and processes forms, such as work orders, purchase requisitions and others specific to the organizational unit; may make arithmetic or standard statistical calculations.
7. Establishes and maintains office files; researches and compiles information from such files; purges files as required.
8. Operates standard office equipment, including word processors, computers, facsimile equipment and central telephones.
9. Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
10. Compiles materials for meetings, prepares agendas and attends such meetings to take summary notes as required.
11. May train and direct the work of temporary staff for special projects or programs.
12. Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
13. Contributes effectively to the accomplishment of team or work unit goals, objectives, and activities.

Minimum Qualifications/Certifications & Licenses

Minimum Qualifications

• High School diploma or GED and one (1) year of experience with providing general administrative support; OR an equivalent combination of education, training and experience.

Certifications / Licenses

• None

Working Conditions/Acknowledgements

Working Conditions

The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• This work requires the occasional exertion of up to 10 pounds of force.
• Work regularly requires sitting and speaking or hearing; frequently requires using hands; occasionally requires standing, walking and repetitive motions.
• Work has standard vision requirements; vocal communication is required for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to receive detailed information through oral communication and/or to make fine distinctions in sound.
• Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts and observing general surroundings and activities.
• Work is generally in a moderately noisy location (e.g. business office, light traffic).
• Work has no exposure to adverse environmental conditions.

Acknowledgements

1. Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.
2. Employment is contingent upon successful completion of background/screening.
3. Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documentation as soon as possible after the job offer is made.
4. This job description indicates, in general, the nature and levels of work, knowledge, skills, abilities and other essential functions expected of the incumbent. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Incumbent may be asked to perform other duties as required.

Benefits

Douglas County provides benefits to full-time employees. Benefits are prorated for part-time employees working 20–29 hours per week. Part-time employees working 19 hours or less, as well as on-call employees, are not eligible for benefits.

No Nevada State income tax. Retirement – Public Employees' Retirement System of Nevada (PERS) Douglas County contributes 36.75% of an eligible regular member and 50% of an eligible Police and Fire member's salary for retirement.

Deferred Compensation Plans – Employees have the option to participate in a deferred compensation program through VOYA, which is funded by the employee.

• Vacation: Accrued at the rate of 4.6154 hours per pay period, or 120 hours per year (increase with years of service).
• Sick Leave: Earned at the rate of 3.6923 hours per pay period, or 96 hours per year.
• Holidays: 12 paid holidays per year.
• Employee Recognition Programs
• Annual Gym Membership
• Employee Assistance Program (EAP)
• Tuition Reimbursement Programs

Health Insurance As a Douglas County employee, you'll enjoy a comprehensive benefits package with several medical plan options, plus dental and vision coverage, life insurance, and disability insurance. Benefits start on the first of the month after a 60-day waiting period. To learn more about our health insurance and employee benefits, please visit our website for details. Compensation Douglas County uses a Pay for Performance compensation system, where employees receive annual performance evaluations and may be eligible for merit-based salary increases. Qualified employees can earn up to a 3% merit increase on their anniversary date, and may also receive an annual Cost of Living Adjustment (COLA) during the first pay period of each fiscal year, based on the Consumer Price Index, up to a maximum of 5%. In addition, eligible employees who demonstrate exceptional, above-and-beyond performance may receive further compensation through the County's Recognition of Excellence Program.