CardVault by Tom Brady Palo Alto- Assistant Store Manager

Brief Description Assisting the Store Manager with store operations Coaching and motivating your team to drive sales that deliver exceptional customer service Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service Delivering sales, customer experience, merchandising, visual, and operational expectations Making sure that the store is always clean and properly organized Learning and sharing expertise of products and trends to fit customer’s needs Maintaining an awareness of all product knowledge, and current or upcoming product / trends Maintaining patron satisfaction and builds relationships with preferred patrons General cash handling, reconciling cash drawers and safes, and performing opening and closing duties to company standard Filling in for Store Manager when needed Other duties as assigned Requirements A comprehensive knowledge of sports and/or trading cards Minimum of two years management/key holder experience in a similar environment is required High school Diploma/GED desired. College degree preferred Ability to lead and be a part of a successful store team Excellent organizational, verbal, interpersonal and ability to communicate effectively with guests, team members and management Must have the ability to meet or exceed sales, guest service standards Must be comfortable working and speaking with the public Proficient in Microsoft Office products and retail business systems Ability to work weekends, evenings and holidays Ability to maneuver around sales floor, stock room, and ability lift/carry up to 30 lbs Clear understanding of retail metrics including key performance indicators necessary to drive sales Physical Demands May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment Non-typical office hours will be customary for this position including evenings, weekends, and holidays Summary CardVault is committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply. CardVault by Tom Brady is an Equal Employment Opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr CardVault by Tom Brady