Hybrid (Onsite For 6 Weeks Then Fully Remote) Call Center Rep

Job Title: Call Center Agent – Patient Scheduling Location: Indianapolis, IN 46219 Hours: Monday–Friday 8:00 a.m.–5:00 p.m. Start Date: 7/28/2026 Training: 6 weeks full onsite, then remote Compliance: Vaccines required; drug test required Qualifications High school diploma and at least 2 years of call‑center experience. Strong verbal communication skills; ability to explain complex information clearly and patiently. Comfortable conducting in‑depth dialogue on sensitive or confidential matters. Stable employment history; self‑motivated and career‑focused. Responsibilities Handle 60+ incoming calls daily. Schedule appointments, enforce case‑scheduling policies, and communicate appointment details. Audit and complete electronic documentation of patient and case information in a timely and high‑quality manner under deadline pressure. Communicate effectively and efficiently with patients, peers, and superiors on a daily basis. Interview Process Two virtual interviews: first with the hiring manager, second with the supervisor. Compensation & Benefits Pay: $16.00 / hr (Contract‑to‑Hire) Benefits (subject to eligibility): Medical, dental & vision Critical illness, accident and hospital 401(k) retirement plan (pre‑tax and Roth) Life insurance (voluntary & AD&D) Short‑ and long‑term disability Health spending account (HSA) Transportation benefits Employee assistance program Paid time off / leave (PTO, vacation, sick leave) Employment Type Contract to Hire, fully onsite in Indianapolis. Application Deadline Position anticipated to close on July 21, 2026. Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law. #J-18808-Ljbffr TEKsystems