Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2002 after building a long career with State Farm that began in 1990, including time as an Agency Field Specialist. That experience gave me a strong foundation in the industry and a true appreciation for what it takes to build an office that supports both customers and team members the right way.
Outside of the office, I’m a proud owner of three dachshunds, and I’m always up for a good puzzle — I love anything that keeps my mind busy. Giving back is also important to me, and our agency stays involved through organizations like the Patriot Parent Association and Toys for Tots.

For our team, we offer a Simple IRA, licensing reimbursement, and a strong work-life balance, along with team lunches and outings that keep things fun and connected. Our office culture is truly close-knit and family-style, and we’re looking for outgoing, upbeat, positive “sunshine” personalities who love talking to people and bringing great energy to the team. If you’re someone who enjoys a supportive environment where you can build relationships and feel appreciated, you’ll fit right in here.

ROLE DESCRIPTION:
Jennifer Warren - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.