Regional Property Manager

Primary Function The Regional Property Manager is responsible for achieving the performance goals established for their communities. They oversee the entire fiscal and physical operations of properties located in the Richmond area and supervise all associates assigned to the communities. Education A Bachelor's degree from an accredited college or university or three years of related experience in portfolio management. Essential Position Functions Management Responsible for evaluating staffing levels, working closely with HR to fill open positions, and supervising teams on a daily basis. Provide leadership and training to staff to assure Thalhimer processes, practices, and programs are properly implemented and maintained. Establish weekly work priorities based upon property visit observations and feedback from property teams and residents. Evaluate the overall performance of each staff member and develop plans to capitalize on strengths and to improve deficiencies. Develop short- and long-term marketing plans to achieve and sustain occupancy goals. Develop and implement plans to increase net operating income (NOI) based upon analysis of weekly and monthly Property Performance Reports, monthly operating statements, knowledge of the marketplace and activities of competitors, and other relevant factors. Develop annual operating budgets for each property focusing on NOI, asset protection, property enhancement, and resident satisfaction. Work closely with other Portfolio Managers on Thalhimer related projects and initiatives. Identify and act upon areas in need of income/expense control improvement. Assure that all properties are managed in compliance with federal, state, and local laws and regulations. Serve on the Executive team developing new strategic and tactical plans, programs, and operating procedures to improve property performance. Assure that changes in strategies, policies, procedures, and programs are implemented. Conduct basic audits to ensure properties are in compliance with company policies. Tactical execution and communication of the company's strategic direction to on-site teams. Describe the overall makeup—including strengths, weaknesses, and needs—of each property in the portfolio. Review and approve all property purchases within the approved budget (subject to variances pre-approved by the owner). Analyze competitive market conditions and recommend/implement competitive market rates while maintaining optimum occupancy levels. Work with Community Managers and Service Managers to ensure timely preparation of rent-ready apartments that fully meet market demand. Ultimately responsible for risk management, safety standards, and employee and resident liability. Determine, implement, and follow up on corrective action plans for deficiencies found at properties. Perform monthly on-site inspections, resulting in written reports and scheduling of corrective actions. Promptly return all resident phone calls and ensure a high level of customer care. Administrative Negotiate with vendors and outside contractors for costs of products and services. Negotiate settlements with residents as appropriate. Prepare monthly, quarterly, and annual reports as required. Review and approve expenses and invoices for properties. Maintenance Evaluate the overall condition of the property and develop plans for repairs, upgrades, and improvements. Ensure all safety precautions are followed to minimize risk to staff and residents. Cooperate in all aspects of the company's safety and health program. Secondary Functions Continue to hone skills in real estate, human resources, business management, training, and communications through formal classroom study and on-the-job training. Provide general assistance to property teams during emergency situations as appropriate. All other tasks and duties as assigned, with dates to be agreed upon. Cushman & Wakefield | Thalhimer is an Equal Opportunity Employer. #J-18808-Ljbffr