Unit Secretary

Unit Secretary – Full-Time (First Shift)Job Type: Full-Time | First ShiftPay & Benefits: Paid Daily (Work Today, Get Paid Today!), Competitive Pay, Career Advancement OpportunitiesAbout UsComplete Care is a trusted pillar in the Brookfield community. We approach every day with one simple goal: to improve the lives we touch through high-quality healthcare and extraordinary compassion. Join a team where employees truly feel like family and your personal growth is our priority!Why Join Complete Care?Work Today, Get Paid Today: Access your earned pay on your own schedule with our voluntary early wage benefit.Supportive Family Atmosphere: Work alongside a dedicated, compassionate team that values collaboration.Career Growth: We invest in your personal and professional development with opportunities to advance.Role OverviewWe are seeking a high-energy, organized, and compassionate Unit Secretary to serve as the administrative heartbeat of our unit. In this full-time first-shift role, you will welcome new residents, coordinate communication, and support clinical teams to ensure top-quality care and smooth daily operations.Key ResponsibilitiesResident Onboarding: Greet new residents, assist with admission paperwork, and help families acclimate to the facility.Resident Advocacy: Conduct follow-ups with new admissions to ensure a seamless, positive transition.Communication Hub: Manage incoming calls, electronic communications, and in-person inquiries from families, staff, and external healthcare partners.Unit Support: Collaborate with nursing and administrative staff to address resident needs promptly.Professional Standards: Maintain strict confidentiality, exercise sound independent judgment, and interact professionally with visitors and state agencies.QualificationsEducation: High school diploma or equivalent.Two years professional experience in long term care facilityCertification: Active Certified Nursing Assistant (CNA) license required.Technical Skills: Basic computer proficiency for data entry and communication systems.Interpersonal Skills: Excellent written and verbal communication with a strong customer-service mindset.Organization: Exceptional organizational skills with the ability to prioritize tasks independently in a high-volume setting.Flexibility: Ability to maintain a flexible weekday schedule based on facility needs.Equal Opportunity EmployerComplete Care is an equal opportunity employer.