Shift Lead
$15 per hourFatCats Entertainment
Job Type
Full-time
You start the shift with a quick team huddle, sharing goals and priorities for the day. Throughout your shift, you'll coach team members, assist guests, and handle any challenges that arise, ensuring operations run smoothly. Using your leadership skills, you'll monitor financial objectives, track labor costs, and encourage upselling to maximize revenue. Before wrapping up, you'll review team performance and report any needs or concerns to the management team. The Schedule Flexibility is key. As a Shift Lead, you'll work a mix of shifts, including nights, weekends, and holidays. Age Requirement You must be 21 years old to perform the responsibilities of this position.
Requirements Key Responsibilities Lead and motivate the team during shifts, setting a positive tone and maintaining a professional atmosphere.
- Facilitate pre-shift meetings to communicate daily goals and priorities effectively.
- Resolve guest concerns quickly and professionally, ensuring exceptional service.
- Oversee daily operations, including tracking revenue, managing labor costs, and encouraging upselling.
- Foster a collaborative environment, addressing team strengths, concerns, and development opportunities.
- Maintain strong organizational and problem-solving skills in a fast-paced environment.
$15.00
Vacancy posted 2 days ago
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