Massage Therapist

Massage TherapistThe spa therapist position is responsible for performing spa services at Hawkeye Spa in the manner trained by Otesaga Resort Hotel. The therapist is an integral member of the team who creates memorable and authentic experiences for our guests.To successfully perform this job, an individual must perform each essential duty listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Provide guests with a thorough and knowledgeable professional massagePerform services keeping guest satisfaction as priorityProficient in all areas of massage therapy, including but not limited to anatomy, physiology, and body systemsPromote and sell retail productsAnswer guests calls, make reservations and check guests in and out of the spaBegin and end all treatments on time, adhering to bookingsClean and sanitize work area as per departmental policiesRemove all soiled linen from massage room(s) and deposit in designated areaOperate all tools and equipment needed to perform services safelyStock and organize massage room(s) with appropriate linens and suppliesPrepare material and supplies for daily operationsClean equipment and common areas used after performing servicesParticipate in maintaining neatness of service waiting areasRestock linens for use in the treatment roomsEnsure the privacy of each guestEducation: High school diploma or general education degree (GED)The person in this position needs to:Possess a valid New York State massage licenseKnowledge, Skills, & AbilitiesAbility to work weekends & holidays as requiredStrong knowledge of spa servicesSound knowledge of merchandisingExcellent organizations and time management skillsKnowledge of various allergy restrictionsPossess basic math and written skills and ability to operate PMS systemMaintain professional presentation (must adhere to company and department dress code)Ability to upsellOutstanding guest service skillsAbility to clearly communicate both verbally and in writingPhysical Requirements:While performing the duties of this job, the employee is regularly required to stand, and/or move for extended periods of time (approximately 8 to 10 hours), twist at the neck and trunk, bend at the waist and stoop, kneel, crouch, or crawl. The employee is frequently required to reach with hands and arms, reach overhead, above shoulders and horizontally. Employees will frequently use hands to handle objects and tools and operate service equipment. The employee must regularly lift and/or move/push/pull up to 30 pounds. The employee will also frequently ascend and descend stairs when moving between the spa and front desk and guestrooms. Vision abilities required by this job include close vision and color vision. Employees may use vision to monitor spa product quality and quantity.Work Conditions: The position will be required to work weekend, and holiday hours. While performing the duties of this job, the employee generally works in an indoor environment. The noise level in the work environment is usually low but may be moderate dependent on specific work site and/or equipment operation. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Benefits:Free Medical and Vision Coverage for the EmployeeDental InsurancePension Plan401kCompany Provided Life InsuranceFree Gym MembershipFree Staff Meals25% Discount on Resort Restaurants, Retail, Spa, and GolfHourly Rate plus Commissions and Gratuities - Average $45-$60/hr