Program Manager III, Hardware Fulfillment, Google Cloud

Program Manager III, Hardware Fulfillment, Google Cloud

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities:

• Oversee the creation, execution, and legal compliance of work orders, ensuring terms are aligned.
• Review operating procedures, functional and deployment plans and technology readiness.
• Develop and track key performance indicators to create comprehensive reports for stakeholders.
• Collaborate with vendor partners to ensure repair and warranty processes meet quality standards and remain on schedule.
• Work with stakeholders to define and implement secure supply chain and logistics protocols, ensuring compliance with all relevant regulations and standards.
• Prioritize and manage the backlog of fulfillment requests, ensuring timely delivery.
• Coordinate the delivery of equipment to customer sites, managing logistics, timing, and turn-up procedures.
• Assess site readiness, accept hardware shipments, and orchestrate the deployment of hardware and software components to ensure a smooth customer experience.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.