Collector Specialist

Actively Hiring! | Collector Specialist | Eagan, MN | Apply Now!

Must be comfortable working a 6-Month Contract!!!

Job Description

The Collector III plays a key role in driving cash collections for open accounts receivable by partnering closely with internal collectors and collection supervisors. This position focuses on sending customer statements and invoices, supporting the resolution of disputes, and collaborating with cross-functional teams to ensure accurate billing, timely payments, and strong customer relationships. The role offers exposure to a large, reputable organization and provides opportunities for long-term career growth in finance, accounting, and related areas.

Responsibilities

• Drive cash collections for open accounts receivable by partnering with internal collectors and collection supervisors.

• Send customer statements and invoices accurately and on time to support effective collections.

• Support the end-to-end process to resolve customer disputes related to accounts receivable.

• Work on trade surcharge disputes by investigating issues and coordinating with relevant teams to reach resolution.

• Pull proof of delivery (POD) documentation as needed to support dispute resolution and customer inquiries.

• Collaborate with commercial teams to identify and resolve pricing issues impacting invoices and collections.

• Work with credit teams to resolve cash application issues and ensure payments are correctly applied.

• Track disputes systematically to ensure timely follow-up and closure, maintaining accurate records of status and outcomes.

• Provide professional customer service to internal and external stakeholders when addressing billing, payment, and dispute-related questions.

• Perform account management activities, including monitoring open AR, identifying at-risk accounts, and escalating concerns when appropriate.

• Analyze account and invoice data to identify discrepancies, trends, or issues that may impact collections and recommend solutions.

• Support continuous improvement of collections and dispute resolution processes by sharing insights and feedback with supervisors and team members.

Essential Skills

• Minimum of 2 years of finance or accounting experience, with a preference for collections or accounts receivable-specific experience.

• Experience in collections, credit, or accounts receivable processes.

• Strong account management skills with the ability to manage multiple customer accounts and priorities.

• Customer service skills, including clear communication and a professional approach to resolving issues.

• Analytical skills to review and interpret data, identify discrepancies, and support resolution of issues.

• Experience working with invoices and accounts receivable documentation.

• Ability to collaborate effectively with cross-functional teams, including commercial and credit teams.

• Attention to detail and accuracy when handling financial and customer information.

Additional Skills & Qualifications

• At least 1 year of analytical experience analyzing data and working through discrepancies; ideally 3 or more years.

• At least 1 year of credit or collections experience; ideally 3 or more years.

• Experience using SAP or similar enterprise resource planning (ERP) systems.

• Bachelor's or Associate's degree in Accounting, Finance, or a related field.

• Ability to adapt to a hybrid work schedule and collaborate both in-office and remotely.

• Interest in long-term career growth within finance, accounting, or related functions.

Work Environment

This role operates in a corporate campus environment designed to support collaboration and employee well-being. The campus features landscaping, walking paths, and outdoor spaces that create a campus-like atmosphere rather than a traditional office park. The position follows a hybrid work schedule, with the team primarily working in the office from Monday through Wednesday and working from home on Thursday and Friday, with some flexibility available based on individual needs. The setting provides exposure to a large, reputable organization with a strong presence in the local market, offering opportunities for contract extensions and potential full-time roles across finance, accounting, and related teams.

Job Type & Location

This is a Contract position based out of Eagan, MN.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Eagan,MN.

Application Deadline

This position is anticipated to close on May 24, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on jobs.institutedata.com (%View email address on jobs.institutedata.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.