Staffing Recruiter / Customer Service Representative

Job Description

Job Description

Staffing Recruiter / Customer Service Representative

Location: Ridgeland, MS |   Hours: Monday–Friday, 8:00 AM–5:00 PM

Position Summary

Working Solutions LLC is seeking a dependable, outgoing, and detail-oriented Staffing Recruiter / Customer Service Representative. This team member will interview and place qualified job candidates, provide excellent service to clients and employees, and help keep our busy staffing office running smoothly.

Key Responsibilities — Recruiting & Candidate Management

·         Answer applicant calls, review resumes and applications, and schedule interviews.

·         Recruit, screen, and interview candidates for industrial, clerical, and administrative positions.

·         Match candidate skills, work history, and availability with open job orders.

·         Coordinate interviews, placements, onboarding paperwork, and required screenings.

·         Maintain accurate candidate profiles, availability, and activity notes in the applicant tracking system.

·         Follow up with applicants and employees throughout the placement process.

Key Responsibilities — Customer Service & Office Support

·         Greet applicants and visitors and respond promptly to phone calls and emails.

·         Communicate with clients regarding staffing requests, candidate updates, and start dates.

·         Help address routine questions or concerns from clients and employees.

·         Enter data accurately, scan and file documents, and manage interview calendars.

·         Maintain confidentiality and support recruiters and sales team members as needed.

Qualifications

·         Previous recruiting, customer service, or administrative experience preferred.

·         Strong communication, customer service, telephone, and organizational skills.

·         Comfortable using computers, email, Microsoft Office, and database systems.

·         Able to multitask, work independently, and follow through in a fast-paced environment.

·         Professional, dependable, positive, and detail-oriented.

·         Must be able to multitask

Benefits

·         100% BCBS Insurance (Individual)

·         Paid Holidays

·         PTO

·         Bonus Opportunities

Schedule & Compensation

Full-time | Monday–Friday, 8:00 AM–5:00 PM

About Working Solutions

Working Solutions LLC is a locally owned staffing company with more than 25 years of experience helping businesses find qualified employees and connecting job seekers with opportunities in industrial, clerical, and professional roles.

Company Description