General Manager

General ManagerAt InCharge, our success is built on operational excellence and strong leadership at every level. We're looking for a General Manager to lead the day-to-day sales and revenue generation of our Sales & Service office. This is a strategic leadership role reporting into the Head of Branch Operations that is focused on driving service and construction revenue, growing a sustainable backlog, and maintaining accountability to monthly and annual gross margin goals. You'll lead a multidisciplinary team, streamline sales-to-operations workflows, and foster a collaborative, inclusive culture as you drive InCharge's growth across your designated region.What You'll DoDevelop and execute sales strategies that drive revenue and margin growth across all business lines including EV Charging, Lighting and Electrical, Battery Energy Storage (BESS), Solar, and HVAC Equipment Electrical InstallationsOversee full P&L ownership including revenue, margin, budgeting, and cost control, while ensuring the branch meets or exceeds its financial targetsDrive strong customer relationship management with key customers, vendors, distributors, and partners through quick response times, timely resolution of service escalations, quarterly service reviews, and continuous improvementActively manage labor resource planning by aligning technician headcount with your branch project pipelineTrack key operational KPIs, including tech productivity and utilization, backlog health, job costing, margin, and customer satisfactionProvide operational leadership for the entire branch staff, including office personnel and technicians. You will direct all day-to-day branch operations including scheduling, dispatch, field service execution, and workflow efficiencyManage the workforce development at the branch level, including recruiting, training, and developing technicians, supervisors, and office personnel. You will set performance expectations and conduct regular evaluationsMaintain a strategic growth and business development mindset to identify new service opportunities, market segments, and revenue streams. Ensure branch alignment with corporate strategy and industry trendsFoster a culture of safety, accountability, and continuous improvementSupport and grow the field services, engineer and project teams through process improvement and quality assurance for customer contractsCollaborate cross-functionally with internal teams including Legal, Finance, Supply Chain, and Engineering to ensure compliance and executionManage general conditions including inventory, materials, environmental controls, and field coordination.Your Experience & CapabilitiesBachelor's degree in business administration, construction management, operations management, engineering, or equivalent work experience5+ years of progressive leadership experience in branch operations, construction management, electrical services, industrial services, maintenance operations, or related industriesProven success managing overall branch performance, including operational execution, financial results, customer satisfaction, safety, and workforce developmentDemonstrated experience establishing, growing, or leading a new branch, business unit, or market presence from startup phase through sustainable growthStrong business acumen with experience managing P&L performance, budgeting, forecasting, financial reporting, and cost control initiativesExperience developing and executing strategic growth plans, including business development, customer acquisition, market expansion, and revenue growth initiativesProven ability to lead, mentor, and develop high-performing teams across field operations, project management, sales, and administrative functionsStrong leadership presence with the ability to build organizational culture, drive accountability, and foster employee engagement in a fast-paced environmentExcellent communication, negotiation, and conflict-resolution skills with the ability to effectively engage customers, vendors, employees, and executive leadershipUS Salary Range $130,000 —$150,000 USDWhat We OfferFull-time employees enjoy competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, paid jury duty, paid holidays, generous vacation and paid sick leave, opportunities for advancement, office meals and snacks, team building events and activities throughout the year.Equal Opportunity EmployerEmployment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.