Office - Reconciliation Clerk

Who are we :

At SSA, we believe our work matters because the people do. For more than 50 years, we've helped create experiences that leave people feeling connected, inspired, and reminded that fun still matters.

Whether you're looking for your first job, building your career, or bringing years of experience to a new role, you'll be part of a team that values your ideas, supports your growth, and encourages you to make an impact. More than 54% of our leaders are promoted from within, reflecting our commitment to investing in people and creating opportunities to succeed.

Position Overview

The Reconciliation Clerk supports the daily cash and revenue reconciliation function at their location, performing till and deposit reconciliation, completing required HQ financial reporting entries, and maintaining accurate cash-handling documentation.

The Reconciliation Clerk operates entirely through direct execution of established reconciliation and reporting processes, flagging discrepancies and escalating concerns to the Supervisor rather than resolving them independently. Their core responsibility is the accurate, timely completion of daily cash-office reconciliation tasks that support financial accuracy at their site

Responsibilities

Cash & Revenue Reconciliation

This role performs the daily hands-on work of till and deposit reconciliation, following established cash-handling procedures and flagging exceptions to the Supervisor.

• Perform daily reconciliation of cashier tills, POS terminals, and deposits against reported sales

• Accurately complete and file OSCR, GSR, and Sales by Stand reporting entries as assigned

• Assist with Petty Cash counts, verification, and documentation

• Review Key Logs (No Sales, Refunds, Logins) for accuracy and flag discrepancies to the Revenue Operations Supervisor

• Support Over/Short Log tracking and bring any concerns to the Supervisor's attention promptly

Vendor & Administrative Support

This role supports vendor documentation matching and general cash-office administrative tasks under the Supervisor's direction.

• Match vendor invoices and shipment paperwork to receiving records, flagging discrepancies for follow-up

• Assist in preparing documentation for employee cash-handling accountability issues, as directed

• Support data entry and filing for HQ reporting, invoicing, and vendor documentation

• Assist with routine cashier and POS audits under the direction of the Supervisor

Compliance & Site Support

This role upholds cash-handling standards and provides administrative coverage support where site staffing requires it.

• Maintain a clean, safe, and organized cash office work environment

• Uphold and demonstrate a complete understanding of company cash handling policies and procedures

• Perform the steps of 452 Guest Hospitality to ensure a memorable experience for every guest and client

• In the absence of other on-site administrative roles (People or Financial), help cover essential administrative functions as needed

This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with this position. The People Department reserves the right to revise the job description or require that other or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).

Education & Experience

• 6 months to 1 year of cash handling experience preferred

• Prior administrative, retail, or cash room experience a plus

• All educational backgrounds accepted

• Position Requirements

• Must be 18 years of age or older

• Physical ability to stand for extended periods and to move and handle boxes up to 35 lbs as necessary

• Ability to work varied hours, including nights, weekends, and holidays as needed

Work Environment

The Reconciliation Clerk works on-site in an active hospitality environment, based primarily in the cash office and performing daily reconciliation and reporting tasks under established deadlines. At sites without dedicated administrative coverage, this role may provide occasional support to other administrative functions.

Compensation & Benefits

• Eligible for overtime pay.

• On-Demand Pay Program: Get access to a portion of earned wages before payday.

• Meal Plan & Employee Discounts at applicable locations.

• Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).

• Tuition Discount through Partnership College.

• Up to 8 hours of Bereavement Leave

• Holiday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.

• Paid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location.

Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.

SSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.