Customer Service Assistant/Medical Records

pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" data-turn-id="request-WEB:1605e30c-54e1-46f6-9b59-2c9f3d9ddd8f-3" data-turn-id-container="request-WEB:1605e30c-54e1-46f6-9b59-2c9f3d9ddd8f-3" data-testid="conversation-turn-8" data-scroll-anchor="false" data-turn="assistant" Client Service Representative (CSR) — Veterinary Receptionist Chessie Lane Animal Clinic | Ottawa, Illinois At Chessie Lane Animal Hospital we're more than a vet clinic, we're a team of animal lovers, problem-solvers, snack-bringers, chaos coordinators, and professional pet-hype people. We're looking for a Client Service Representative (CSR) full- time position, who can keep the front desk running smoothly while making every pet parent feel welcome, heard and cared for. If you love animals, thrive in a fast-paced environment and can multitask without losing your cool, you might fit right in here. Answering phones, scheduling appointments, and keeping the day on track Helping pet parents with questions, check-ins, payments and updates Supporting the medical team so appointments flow efficiently Keeping calm during busy moments and helping stressed pets (and humans) feel comfortable Love animals and people Have strong customer service skills and a positive attitude Bonus Points If You: Have veterinary, medical office or reception experience Know your way around scheduling software and phones Opportunities to learn and grow in veterinary medicine Flexible scheduling Whether you've worked in vet med before or you're bringing strong customer service experience from another industry, we care most about your attitude, reliability, and willingness to learn. Apply today and help us make visits better for pets and the people who love them.