Maintenance Tech - Field Service

Fleet Technician III

Great company. Great people. Great opportunities. If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

The Fleet Technician III serves as the technical go-to in the shop, performing advanced multi-trade refurbishment and repairs on mobile storage equipment such as containers, ground-level offices, and mobile/modular offices while modeling safety, quality, and productivity, and coaching other technicians. This role may include such other responsibilities and duties as assigned from time to time, based upon company needs.

What you'll do:

• Perform advanced, multi-trade diagnostics and complex refurbishment on mobile storage equipment, completing work accurately, on time, and within budget
• Perform advanced, non-standard, and multi-trade troubleshooting, including HVAC, electrical, plumbing, structural problems, complex leaks or damage
• Demonstrate expertise in multiple skilled trades as required by the branch. May include HVAC, electric, plumbing, welding, diagnostics, and repairs
• Complete complex repairs: remove, repair, and install floors, tiles, roofs, walls, framing, doors, windows, screens, caulking, painting, filters/dampers, replacing exterior siding, trim, swapping wheels, tires, and axels, and other repetitive repairs
• Diagnose and resolve non-standard problems requiring advanced technical knowledge
• Complete assignments on time and within budget as documented on work orders
• Document work completed and materials used on work orders using the required mobile applications
• Remove and install decals and equipment numbers
• Provide day-to-day technical leadership and mentoring to the service team, guiding workflow, quality, and safety standards
• Provide technical guidance and direction to the service team
• Coordinate workflow and task prioritization to maintain shop efficiency
• Set the pace and model quality and safety standards for the service team
• Serve as liaison between service team and management
• Coach and mentor other technicians on advanced technical skills, quality standards, and safety protocols
• Provide on-the-job training for complex procedures and problem-solving approaches
• Help assign tasks and sequence work to optimize shop/yard productivity
• Handle complex service calls and advanced field diagnostics, including customer communication and support of field operations
• Perform complex service calls on an ad hoc basis including multitrade troubleshooting
• Handle advanced diagnostic and repair work in the field, especially HVAC, plumbing, electrical and complex issues
• Lead customer communication for complex technical issues, set expectations, and manage basic conflict or dissatisfaction
• Travel to customer sites for advanced repairs and emergency situations
• Complete necessary field documentation and reporting
• Assist with setting mobile/modular offices and supporting CDL A Drivers as needed

Requirements:

• High School diploma or equivalent
• Trade skill training preferred or equivalent years of experience
• 5+ years of experience in the construction industry and repairing and maintaining equipment and tools
• Advanced mechanical aptitude and expert tool knowledge
• Ability to read and interpret technical specifications and complex work instructions
• Strong attention to detail for quality repairs and customer interaction
• Valid state driver's license with acceptable driving record
• Strong verbal and written communication skills
• Advanced construction knowledge and background
• Demonstrated leadership, teamwork, and customer service skills
• Demonstrated time management skills
• Ability to utilize required information technology, working knowledge of heavy equipment, tools, and the manufacturer's warranty process
• Accurately record time and materials used for proper work order completion
• Ability to coach and mentor less experienced operations staff
• Advanced diagnostic and problem-solving skills

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.