AUTOMOTIVE SERVICE REPRESENTATIVE

Job Description

Job Description

Are you ready to take your career to the next level? Join our dynamic and growing team at our state-of-the-art Kia & Ford dealership, where we’ve just opened a brand new, $30 million facility designed for comfort, efficiency, and long-term success.

Hourly Wage with Uncapped Commission Potential 

Requirements:

• Ford Experience
• At least 3 years of experience

Why You’ll Love Working With Us:

• Massive Growth Opportunity: As our dealership expands, we offer real advancement potential within a fast-growing automotive group.
• Work in Comfort: Enjoy a fully air-conditioned service department — no more sweating through the day.
• Cutting-Edge Facility: Work in a brand new, high-tech shop with modern equipment and a high-volume customer base.
• Hourly Pay + Commission: Earn a stable hourly wage with the added bonus of performance-based commission.
• 401(k) with Company Match: We invest in your future with a competitive retirement plan and matching contributions.
• Supportive Team Environment: Experience strong leadership, ongoing training, and a team that wants to see you succeed.

Key Responsibilities:

• Greet customers and provide a top-tier service experience
• Communicate clearly and professionally with technicians and customers
• Present maintenance and repair recommendations in a transparent, consultative manner
• Write repair orders, keep customers updated, and ensure timely vehicle delivery
• Build lasting relationships and drive customer satisfaction and retention

Qualifications:

• Previous experience as a Service Advisor or in a customer-facing automotive role preferred
• Excellent communication and organizational skills
• Strong ability to multi-task in a fast-paced environment
• Passion for delivering exceptional customer service