Administrative Support Assistant

Administrative Services Position

This position provides administrative services for all City administrative functions. This position operates in a collaborative team environment where effective communication, mutual support, and shared responsibility are essential to delivering high-quality public service. It requires a resourceful and detail-oriented individual who is well organized, a strong problem solver, and capable of managing a steady workload efficiently and on time. The ability to work closely with colleagues across departments to achieve common goals is key to success in this role. Oak Creek stands prominently on the shores of Lake Michigan, ready for a period of growth and development. As one of the fastest-growing cities in southeastern Wisconsin, our population has increased by over 25% in the past two decades, and there's more to come. Oak Creek is at the center of this growth trend. Drexel Town Square is a key player in this urban development – a testament to our dedication to vibrancy and community. This mixed-use development features a civic center plaza, City Hall, and a modern Library facility. It's not just about development; it's about creating a dynamic and thriving hub. What sets Oak Creek apart? Our elected leaders are not just making decisions; they are strategically investing in our future. Ongoing projects are already transforming our city into a symbol of progress and innovation The work schedule for this position is 8:00 am - 4:00 pm with a 30 minute paid lunch. Please attach your resume and cover letter to your application.

Duties, Functions and Supervision/Accountability

Serves as the first point of contact at the front counter by professionally greeting and assisting members of the public, answering questions about government services, processing forms or applications, and directing individuals to the appropriate offices or personnel, while ensuring compliance with City policy and maintaining confidentiality. Operates a multi-line phone system and serves as the operator for the City's main phone number. Prepares and proofreads correspondence; transcribes meeting minutes from personal notes or recordings for various departments. Provides support to various departments for daily operations, projects, process improvements and efficiencies. Prepares, compiles, distributes, and retrieves ordinances, resolutions, public hearing notices, public meeting packets, meeting minutes, and agendas. Processes payments using financial software, including but not limited to building permits, pet licenses, City licenses, miscellaneous invoices, property tax payments, and utility payments. Prepares invoices in accordance with City policy while monitoring outstanding invoices and providing follow up for payment. Responsible for handling cash, check and credit cards while processing front counter transactions and completing various department deposits.

Qualifications

High school diploma or equivalent and at least one year of clerical experience required. At least one year of cash handling preferred. The duties listed above are intended only as illustrations of the various types of work that may be performed. To view the complete job description for this position, please visit Job Descriptions | City of Oak Creek. At City of Oak Creek, we're dedicated to creating an inclusive, engaging, and supportive work environment. If you're looking to make a significant impact on a thriving city while growing your career, we'd love to hear from you.