Director of Risk and Asset Management

Description

Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.

Our Vision: Elevate people through the power of work and continue to be a leader in environmental sustainability.

Our Values: SERVE: Stewardship Engagement Respect Visibility Elevation

Job Title: Director of Risk and Asset Management

Department: Operations / Risk and Asset Management

Reports To: Chief Operating Officer

Classification: Exempt

EEO-1 Category: First/Mid-Level Officials and Managers

Safety Sensitive: Yes

Authorized Driver: Yes

Supervises: Lead Maintenance Technician; Maintenance Technician; Safety Specialist; Asset Protection Manager. Provides functional guidance to site Safety Captains.

Job Summary

Leads LLGIs operational risk management health and safety asset protection physical security facilities maintenance environmental practices and claims coordination. Protects employees program participants customers volunteers and organizational resources through practical standards inspections training investigations and corrective action. Reports to the COO and supervises maintenance safety and asset protection staff. Partners with Finance HR IT mission leadership and the Corporate Compliance Officer to ensure responsibilities are coordinated across all LLGI locations.

Essential Job Duties

Risk Management / Safety and Accessibility

• Develops and maintains an operational risk management plan and risk register; assesses exposures assigns corrective actions with responsible leaders and reports progress to the COO.
• Leads safety inspections hazard assessments incident and near-miss reviews and root-cause analysis; verifies completion and effectiveness of corrective actions.
• Maintains applicable safety records OSHA injury and illness logs postings and reporting; coordinates regulatory inspections and corrective responses with leadership.
• Develops accessible safety training orientation materials and safe work procedures; supports Safety Captains and leaders in applying consistent standards.
• Coordinates forklift and lift training and operator evaluations through qualified trainers; ensures assigned staff receive training appropriate to equipment and duties.
• Chairs the Accessibility Committee maintains the accessibility plan and coordinates removal of physical and operational barriers with HR and mission leaders.
• Supports applicable CARF safety and accessibility standards and program licensing requirements with mission leaders and the Corporate Compliance Officer.
• Coordinates with HR on medical restrictions accommodations workers compensation and safe return to work. HR retains employment decisions and accommodation administration.
• May pause an activity posing an imminent safety risk secure the area and promptly notify the COO and responsible leader; coordinates safe resumption of work.

Asset Protection / Security and Emergency Preparedness

• Leads the Asset Protection Manager and develops controls to prevent and detect theft fraud cash loss merchandise loss and damage to property.
• Reviews donation handling merchandise movement cash handling access and disposal practices with Operations and Finance; monitors loss trends and corrective action.
• Conducts or coordinates authorized investigations; preserves evidence and confidential records and involves HR Finance or the Corporate Compliance Officer as appropriate.
• Manages physical security standards for cameras alarms keys building access and security vendors; partners with IT on security system technology.
• Maintains emergency response and business continuity plans conducts drills and coordinates post-incident reviews; partners with HR on threats and workplace violence prevention.
• Coordinates with law enforcement emergency responders and insurers within delegated authority; escalates serious or sensitive concerns promptly.

Facilities / Environmental Practices / Insurance

• Directly supervises the Lead Maintenance Technician Maintenance Technician Safety Specialist and Asset Protection Manager; sets priorities evaluates performance and manages assigned budgets.
• Manages work orders preventive maintenance inspections repairs and contractor performance across LLGI sites; coordinates with landlords and property managers.
• Identifies facility and equipment replacement needs; recommends capital priorities to the COO and CFO and tracks approved projects costs and completion.
• Coordinates safe handling storage and disposal of hazardous or prohibited donations and waste; maintains assigned records and oversees qualified disposal providers.
• Coordinates insurance renewal information and coverage reviews with the CFO and COO; maintains exposure information for facilities vehicles equipment and operations.
• Administers assigned auto property and general liability claims and leads workers compensation claims coordination with HR insurers and third-party administrators.
• Tracks claims and loss trends; coordinates driver and fleet safety practices with Logistics. Finance retains accounting funding and fixed-asset valuation responsibilities.
• Reports safety loss claims maintenance training and corrective-action results to the COO; supports executive and Board reporting when requested.
• Travels regularly to LLGI locations and responds to urgent safety security or facilities incidents as needed.

Organizational Focus

• Ensures stakeholder needs guide decisions and service; builds awareness of LLGIs mission vision and values.

Process Improvement

• Uses performance data and staff input to improve workflows strengthen controls and verify results.

Safety Fluency

• Models safe practices promptly reports concerns and holds assigned teams accountable for safety and loss prevention.

Continuous Development

• Pursues professional development builds team capability and promotes respectful inclusive working relationships.

Performs other duties as required or assigned.

Competencies

Leadership Disposition Courage Facilitating Change

Technical/Professional Knowledge Building Trust Optimizing Diversity

Emotional Intelligence Developing Others Compelling Communication

Education Experience and Credentials

• Requires a bachelors degree in risk management occupational safety environmental health business administration or a related field or an equivalent combination of education and directly related experience.
• Requires at least five years of progressively responsible experience in safety risk management asset protection or related operations including at least two years supervising staff or leading a multi-site program. Leadership experience may be included within the five-year total.
• Requires experience with incident investigation corrective action training and operational risk assessment. Experience coordinating facilities insurance claims and workers compensation is preferred.
• Professional credentials such as Certified Safety Professional (CSP) Associate Safety Professional (ASP) Associate in Risk Management (ARM) or Certified Protection Professional (CPP) are preferred.
• Requires completion and maintenance of hazard-specific training including HAZWOPER where applicable to assigned duties before performing or supervising covered work. Training level field experience and refreshers must match the actual duties and hazards.
• Requires a valid drivers license an acceptable driving record and proof of insurance consistent with LLGIs authorized-driver requirements.
• Requires CPR/First Aid certification or ability to obtain certification within six months of employment.

Knowledge Skills and Abilities

• Working knowledge of applicable workplace safety environmental accessibility and CARF requirements; ability to identify when specialized guidance is needed.
• Ability to manage inspections work orders vendors insurance claims loss prevention controls and confidential investigations.
• Ability to analyze incident and loss data prioritize risks and translate technical requirements into understandable procedures and training.
• Proficiency with Google Workspace and/or Microsoft Office spreadsheets incident reporting security systems and maintenance tracking tools.
• Maintains confidentiality of organizational financial participant and employee information.
• Demonstrates sound judgment integrity professionalism and strong organizational problem-solving and collaboration skills.
• Communicates clearly with diverse audiences and treats individuals with dignity privacy and respect.
• Works independently builds effective teams follows LLGI policies and supports diversity and inclusion.

Physical Requirements

• Requires office work and regular visits to stores warehouses processing areas facilities and surrounding grounds.
• Requires the ability to move through worksites observe conditions communicate with staff and use a computer and inspection or reporting tools.
• Essential duties are performed with or without reasonable accommodation.

Environmental Conditions

• Office retail and light industrial/warehouse settings; site visits may involve noise dust allergens changing temperatures and vehicle or equipment traffic.
• Requires travel within LLGIs territory and occasional evening weekend or holiday availability for urgent incidents or business needs.
• Requires use of appropriate protective equipment in designated areas; hazardous materials or equipment tasks require training and authorization.

Tools and Equipment

Computer calculator photocopier scanner printer telephone business software and company vehicle. Safety inspection tools personal protective equipment security systems and maintenance and incident tracking systems.

Regular Contacts

LLGI staff; volunteers/community service workers; vendors and suppliers; customers and donors; service participants; stakeholders; GII personnel; accrediting and government agencies. Landlords contractors insurers emergency responders and community partners.

Our Commitment to Diversity

LLGI recognizes our employees differences in age disability veteran status ethnicity national origin language race religion family and marital status socio-economic status gender identity sexual orientation political affiliation and other unique attributes. The individual differences life experiences knowledge innovation unique capabilities and talent our employees bring to the workplace represent an essential part of our culture.

Required Experience:

Director