Licensed Insurance Customer Service

Licensed Insurance Customer ServiceLocation: Cedar Rapids, IA, 52404Salary: $50000.0 - $65000.0/yearExperience: 0 Year(s)Role Description:As a Customer Service Representative - State Farm Agent Team Member with Doug Valentine - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Only candidates who meet the following criteria will be considered for this role:1. Must be able to make the commute to our agency location in Cedar Rapids, IA. This is an in-office position.Responsibilities:Answer customer inquiries and provide policy informationAssist clients with policy changes and updatesProcess insurance claims and follow up with clientsMaintain accurate records of customer interactionsQualifications:Property and Casualty license (required)Life and Health license (must be able to obtain)Strong communication and interpersonal skillsDetail-oriented and able to multitaskPrevious customer service experience preferredBenefits:Competitive SalaryBonus based on performancePaid Time Off (personal/sick days and vacation)Parental LeaveHealth InsuranceDental Insurance401(k) with Employer MatchingOpportunity for advancementIf you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.