Case Manager/ Paraprofessional

Job Description

Job Description

About Company:

Positive Growth Inc. is the premier residential and community-based mental health service agency in Clarkston Georgia. We are dedicated to improving the lives of children, youth and families during difficult life transitions by providing comprehensive residential and community-based treatment services. Out goals are to provide high quality, culturally appropriate, strength-based, services; and to empower people to live productive and valued lives. 

About the Role:

The Case Manager/Paraprofessional plays a critical role in supporting individuals and families by coordinating services and resources to meet their unique needs. This position involves working closely with clients to assess their situations, develop personalized care plans, and facilitate access to community resources and support systems. The role requires collaboration with multidisciplinary teams, including social workers, healthcare providers, and educators, to ensure comprehensive care and positive outcomes. The Case Manager/Paraprofessional acts as an advocate for clients, helping to navigate complex systems and overcome barriers to services. Ultimately, this position aims to empower clients towards self-sufficiency and improved quality of life through consistent support and resource management.

Minimum Qualifications:

• Associate’s degree in social work or equivalent required; Bachelor's in human services, or related field preferred.
• Experience working with diverse populations in social service, healthcare, or educational settings.
• Strong organizational skills with the ability to manage multiple cases simultaneously.
• Excellent communication skills, both verbal and written, to effectively interact with clients and professionals.
• Basic proficiency with case management software and standard office applications.

Preferred Qualifications:

• Bachelor’s degree in social work, psychology, counseling, or a related human services field.
• Certification as a Case Manager or Paraprofessional credential from a recognized organization.
• Experience working with vulnerable populations such as children, elderly, or individuals with disabilities.
• Knowledge of community resources, social service systems, and relevant legal regulations.
• Bilingual abilities or experience working in multicultural environments.

Responsibilities:

• Conduct thorough assessments of clients’ needs, strengths, and challenges to develop individualized service plans.
• Coordinate and monitor the delivery of services, ensuring timely access to healthcare, housing, education, and social support.
• Maintain detailed and accurate case records, documenting client progress and any changes in circumstances.
• Serve as a liaison between clients and service providers, advocating for client needs and facilitating communication.
• Provide crisis intervention and support as needed, helping clients navigate emergencies and complex situations.
• Participate in multidisciplinary team meetings to discuss client progress and adjust care plans accordingly.
• Educate clients and families about available resources and assist them in developing skills for independent living.

Skills:

The required skills enable the Case Manager/Paraprofessional to effectively assess client needs and develop tailored service plans that address those needs comprehensively. Strong communication skills are essential for building trust with clients and collaborating with multidisciplinary teams to coordinate care. Organizational skills are used daily to manage case documentation, track service delivery, and ensure compliance with policies. Proficiency with case management software facilitates efficient record-keeping and reporting, which supports data-driven decision-making. Preferred skills such as bilingualism and knowledge of community resources enhance the ability to serve diverse populations and navigate complex social service systems, ultimately improving client outcomes.