Computer Technician

PENN HILLS SCHOOL DISTRICT

INFORMATION TECHNOLOGY

BUILDING LEVEL

POSITION TITLE: Computer Technician

SALARY: $38,316.10

TEMS: 240 Days

QUALIFICATIONS:

1. High School Diploma, required.
2. Associates Degree, Technical Training/Certification or equivalent related job experience, preferred.
3. Pass a computer proficiency test in basic computer knowledge, PC hardware, current Windows Operating System, Excel, Word and PowerPoint.
4. Possesses a level of computer proficiency, which demonstrates an ability to operate/repair computer equipment, and install computer software as directed.
5. Ability to carry out prescribed duties independently with a minimum of direction.
6. Demonstrates effective, positive, accurate and timely communication skills, both verbal and written, including technical knowledge bases, when working with end users.
7. Ability to function effectively in a calm manner under stressful situations.
8. Demonstrates willingness and ability to learn new systems and technology.
9. Demonstrates ability in handling confidential matters in an ethical manner.
10. Possesses sound organizational skills and an ability to recognize and change work priorities in a fast-paced environment.
11. Personal transportation and valid PA driver's license required.

REPORTS TO: DIRECTOR OF TECHNOLOGY

ACCOUNTABILITY OBJECTIVE:

The Computer Technician provides on-demand technical assistance and support for all networks and computer users in the district. This includes software, hardware and operational support to ensure minimal down time and efficient staff productivity. Typical duties include but are not limited to installing and maintaining computer systems including software and hardware; installing and testing network infrastructure equipment including switches, routers, servers, printers, copiers, scanners and associated cabling; determining causes of computer/software/network malfunctions through evaluation, testing and standard resolution practices.

PERFORMANCE ACCOUNTABILITIES:

1. Assists with installation, maintenance, troubleshooting and repair of data communications circuits and equipment for the purpose of maintaining safe and effective district and site operations.
2. Conducts fault isolation and repair of work stations throughout the district, to include file server disk subsystems, file server computer and LAN communication hardware for the purpose of maintaining safe and effective district and site
3. Diagnoses/repairs equipment including district personal computers and/or terminals using hardware and software diagnostic tools for the purpose of determining appropriate actions to maintain computer and network
4. Diagnoses/repairs LAN software programs for the purpose of maintaining safe and effective district and site operations.
5. Installs/configures software as needed for the purpose of maintaining safe and effective district and site operations.
6. Installs/maintains network cabling and network peripherals throughout the district for the purpose of maintaining safe and effective district and site operations.
7. Installs and upgrades computers and peripherals throughout the district for the purpose of maintaining safe and effective district and site operations including classrooms, library, computer labs and offices.
8. Installs appropriate software/hardware components in the LAN system for the purpose of maintaining safe and effective district and site operations.
9. Manages remote and central administrative LAN by adding/deleting users to Directory Services and email for the purpose of maintaining safe and effective district and site operations.
10. Relocates computer hardware, peripherals and equipment as needed for the purpose of maintaining safe and effective district and site operations.
11. Assists end users (e.g. troubleshooting software, hardware problems and user support) for the purpose of supporting them in the use of technology.
12. Attends approved seminars, webinars, workshops, district meetings as assigned for the purpose of conveying and/or gathering information required to perform job functions.
13. Orients end users for the purpose of applying new technologies and procedures and ensuring their ability to use new and/or existing software.
14. Prepares written assignments (e.g. reports, memos, letters, network layouts, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.
15. Transports a variety of items (e.g. servers, network equipment, routers, printers, etc.) for the purpose of providing materials at the job site or transporting equipment for repair.
16. Adheres to all District policies and procedures concerning the use and maintenance of technology for the purpose of maintaining safe and effective district and site operations.
17. May be assigned to other buildings as needs change. Accepts schedule and duty assignments required to support district activities.
18. Provides evidence or documentation of periodic updating of skills for existing/emerging technologies.
19. Troubleshoots and remedies reported hardware and software problems independently or with inside collaboration/outside vendor
20. Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting for extended period of time
• Ability to lift 50 pounds, push/pull carts weighing up to 300 pounds, climb up to an eight foot ladder in execution of duties.
• Ability to kneel, crouch, bend and reach to retrieve and handle materials and supplies.
• Moving fingers and hands in a repetitive manner
• Ability to speak clearly and distinctly when communicating
• Hearing clearly
• Adequate vision to perform duties

The information contained in this job description is for compliance with Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned

TERMS OF EMPLOYMENT: Per the PHESP contract.

EOE