ER Tech

Emergency Department Technician

The Emergency Department (ED) Technician assists clinical professionals in providing direct patient care under the direction and supervision of a Registered Nurse (RN). The ED Technician performs basic clinical and technical duties, ensuring safe, efficient, and compassionate delivery of care to all patients within the Emergency Department.

Primary Accountabilities:

• Collects, records, and reports accurate patient information, while providing routine procedures and basic care to patients in a clean and safe environment as directed by an RN.
• Provides service to patients and families with sensitivity and respect for their expectations, age, cultural and individual needs.
• Responds to call lights and completes other assigned tasks in a timely manner.
• Adheres to department service standards such as purposeful rounding, bedside shift report, and white board management to enhance customer communication.
• Communicates effectively with all members of the healthcare team to promote effective team functioning, additionally seeking feedback and coaching to improve customer experience.
• Contributes to the customer experience goals as evidenced by positive patient experience scores, comments and other written compliments.
• Accesses rooms that contain IV solutions, authorized medications and supplies occasionally as directed for patient care accountabilities.
• Complies to National Patient Safety Goals (i.e. use of two patient identifiers) when accessing patient information and in performing job duties.

Work Experience:

Minimum Qualifications:

• Education: High School Diploma or equivalent.
• Any one of the following: Graduate of Emergency Medical Technician (EMT) Course OR Completion of First Semester in a RN or LPN Program.
• Work Experience: None
• Licensure: For EMTs: EMT Certification in the State of Florida.
• Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintained.
• Work Experience In Lieu of Licensure: Previous experience as a ED Technician or Certified Nursing Assistant, or Nurse Tech.

Skills/Knowledge/Abilities:

• Exemplifies dependability, reliability, and flexibility in assisting other associates and maintaining productivity.
• Demonstrates personal accountability in economically using and caring for equipment and supplies.
• Must meet unit-specific care requirements.
• Ability to speak and understand verbal and written instructions in the English language.
• Aptitude to focus and prioritize multiple activities.

Physical Requirements:

• Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
• May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
• May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Schedule: Per Diem

Paygrade: PG-PG-23