Automotive Service Technician

About Us Forest Lake Ford, your hometown dealership proudly serving the Forest Lake community. Nestled in our brand-new, state-of-the-art facility, we are thrilled to introduce the NEW Forest Lake Ford, where innovation meets the familiar warmth of a locally owned, family‑operated dealer group. At Forest Lake Ford, we understand the importance of community and family values. Our experienced sales and service staff embody this ethos, bringing a personalized touch and a deep knowledge of Ford vehicles to every interaction. Position Summary We are looking for a Mobile Service Technician to join our growing team! The right candidate will be independent and have a strong service technician background. B‑level technician qualifications and ASE certifications are preferred but not required. The day‑to‑day duties include traveling in the Mobile Service van to customer workplaces and homes to handle basic service needs and recalls. Schedule Monday - Friday + Rotating Saturdays Key Responsibilities Provide an exceptional customer experience to drive loyalty and have a natural disposition to put the customer first Engage with many different customers each day and represent the dealership while being calm and responsive Organize and prepare for the day’s appointments and be excellent at time management Perform vehicle repairs and/or maintenance work as outlined on repair order in a clean and efficient manner Communicate with the Mobile Service Coordinator, Parts Department and Dealer Management regularly to effectively manage production and customer communication Accurately document vehicle repairs/work performed on the repair order Stay informed of Ford technical bulletins and complete required training Able to work occasionally in challenging weather conditions Able to drive and maintain a company vehicle responsibly Take pride in the role and bring a start‑up mentality to growing the business Qualifications B‑level or higher qualifications preferred Detail‑oriented and organized Requires little or no guidance on jobs Valid driver license ASE/Manufacturer certifications – Ford certifications are desirable but not mandatory Service Technician experience preferred Strong use of technological devices including tablets Must be able to perform physical task and lift up to 100 pounds Work Environment May be exposed to noise, dust and weather elements Fast‑paced, team‑oriented environment Exposure to vehicle exhaust, fumes, cleaning chemicals Compensation and Benefits Base Salary: $25.00 - 53.82an hour Benefits Package Medical Dental Vision Short‑Term Disability Long‑Term Disability 401(k) plan with employer match Paid Time off and Holidays Employee Discounts on vehicles and service #J-18808-Ljbffr Midwest Motors Group