Technical Specialist

Who We Are CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right- whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise. Req Number R8231 Employment Type Full time Worksite Flexibility Onsite Job Summary We are looking for a motivated Toll Equipment Technician II ready to take us to the next level! If you have an Associates Degree in Information systems or electronics, 2+ years of electronic maintenance, and are looking for your next career move. Job Description We are looking for a Toll Equipment Technician II to perform independent troubleshooting, maintenance, repair, installation, and preventative maintenance of roadside toll collection systems and associated infrastructure. This position is a full-time contract role and is onsite . What You'll Do Independently troubleshoot, maintain, and repair roadside toll collection equipment with minimal supervision Respond to and resolve incidents assigned through the incident management system, escalating complex issues when necessary Diagnose and repair toll collection equipment including Automatic Toll Payment Machines (ATPMs), Automatic Ticket Issuing Machines (ATIMs), lane controllers, gates, treadles, loops, lasers, and related peripherals Perform preventative maintenance activities including inspections, cleaning, adjustments, testing, and replacement of equipment components Conduct daily inspections of tolling equipment, gantry-mounted devices, network equipment, UPS systems, server racks, and facility monitoring equipment Complete corrective maintenance, preventative maintenance, and inventory documentation accurately within incident and inventory management systems Interpret wiring schematics, parts diagrams, and technical documentation to troubleshoot and repair electronic and electromechanical equipment Install and terminate hardware and cabling, including coaxial and CAT5 cables Perform basic software configuration, diagnostics, and troubleshooting in Windows and Linux environments Install, monitor, maintain, and troubleshoot CCTV camera systems Remove damaged equipment for repair, install replacement equipment, and coordinate with repair facilities as needed Assist senior technicians and supervisors with toll equipment installations, upgrades, and testing activities Provide training and mentoring to junior technicians on maintenance procedures, equipment operation, and troubleshooting methods Participate in after-hours on-call rotation and travel to tolling locations as required Perform other duties as assigned Required What You'll Need Associate's Degree in Information Systems Technology, Electronics, or a related field, or equivalent combination of education and experience 2 to 4 years of experience in electronic equipment maintenance, toll systems, transportation technology, or a related technical field Experience troubleshooting electronic and electromechanical systems Ability to read and interpret wiring schematics, technical diagrams, and equipment documentation Knowledge of electronic theory and practical application of electronic systems Experience using voltmeters, amp meters, network testing tools, and other diagnostic equipment Knowledge of computer networking fundamentals, hardware troubleshooting, and basic computer repair Basic knowledge of fiber optic systems Experience supporting or maintaining CCTV systems Knowledge of toll collection systems and revenue-generating roadway equipment Strong verbal and written communication skills Ability to work independently, prioritize multiple assignments, and meet operational deadlines Ability to train and mentor less experienced technicians Must possess and maintain a valid driver's license Must successfully pass a drug screening prior to employment Must complete all required company safety training Availability to work assigned shifts (6:00 AM to 3:00 PM or 2:00 PM to 10:00 PM) Ability to participate in an on-call rotation and travel as needed, including occasional overnight travel Preferred Previous experience supporting toll collection environments Advanced training or certifications related to electronics, networking, telecommunications, or transportation technology Experience with Windows and Linux operating systems Experience installing and supporting roadside communication and tolling infrastructure Experience with CCTV deployment and maintenance Physical Demands Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards Ability to work outdoors in varying weather conditions and roadway environments Ability to work at heights up to 30 feet Ability to lift and carry up to 50 pounds Ability to frequently bend, climb, crouch, kneel, and reach while servicing equipment Ability to use hand tools, power tools, testing instruments, and computer equipment Ability to perform repetitive tasks using a computer, keyboard, mouse, and monitoring devices Ability to safely handle and move heavy equipment components including coin vaults, vault frames, and related equipment Reasonable accommodation statement If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to View email address on click.appcast.io or View phone number on click.appcast.io. EEO Statement It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited. $26.50 per hour The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law. #J-18808-Ljbffr CAI