Patient Access Representative I - Admissions

Overview Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health. Responsibilities Handle outpatient scheduling and patient registration for all patient types (emergency, ambulatory, inpatients). Collect accurate data, documents, and signatures to support billing and payer requirements. Act as the first point of contact for physician offices and other customers regarding scheduling procedures. Qualifications High School diploma or equivalent (GED) or higher required. Associate degree: preferred. Bachelor's degree: preferred. 2 years of customer service experience required. 1 to 2 years of registration and/or billing experience within a healthcare setting: preferred. Excellent written and oral communication, attention to detail, organizational and multitasking skills. Basic computer skills. Other Information Shift: Rotating — 7:00 a.m. to 7:00 p.m. and 7:00 p.m. to 7:00 a.m. About ECU Health Roanoke-Chowan Hospital ECU Health Roanoke-Chowan Hospital is a 114-bed community hospital located in Ahoskie. Serving four nearby counties, the 15-bed emergency department sees approximately 18,000 patients per year. ECU Health Roanoke-Chowan Hospital provides a wide range of health services, including medical, surgical and radiation oncology. In addition, the Wound Healing and Pain Management clinics serve as referral centers for neighboring ECU Health hospitals and providers. General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Pre-employment and Equal Opportunity Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint. #J-18808-Ljbffr ECU Health