Store Manager

Job Description

Job Description

ROLE As a Store Manager at Subway, you are the driving force behind our store’s success. You will lead a high-performing team and oversee daily operations to deliver an exceptional guest experience while hitting key performance indicators (KPIs) such as sales growth, productivity (SPLH), food cost, Quarterly REV scores, cash control, inventory accuracy, and more. This role is pivotal in ensuring that our store remains profitable, operationally sound, and community engaged.

RESPONSIBILITIES

Including but not limited to:

• Team Leadership & Development:

• Recruit, train, and reward outstanding team members.

• Foster a culture of accountability, excellence, and continuous improvement.

• Ensure open communication and timely feedback across all levels.

• Operational Excellence:

• Oversee day-to-day operations to guarantee high-quality food preparation, service, and store maintenance.

• Enforce safety and food hygiene standards in line with local and national codes.

• Manage cash control procedures and ensure financial records are accurate and up to date.

• Performance Management:

• Drive sales growth and maximize profitability by monitoring SPLH and food cost percentages.

• Achieve and exceed Quarterly REV scores by making data-driven decisions.

• Maintain precise inventory levels and control systems.

• Marketing & Community Engagement:

• Lead local marketing initiatives and community outreach programs to enhance store visibility and guest engagement.

• Support the execution of national marketing campaigns and promotions, ensuring the store is fully prepared for each window.

• Special Projects & Administrative Duties:

• Plan and execute special events and promotions within budget and on deadline.

• Maintain accurate business records and perform regular analyses to uncover opportunities for revenue growth.

KEY RESULTS

• High-Performing Team: Build and sustain a team that consistently exceeds performance targets.

• Revenue & Profitability: Increase store sales and profitability while managing costs effectively.

• Operational Efficiency: Achieve SPLH, food cost, and cash control targets through proactive management.

• Community Impact: Enhance the store’s local presence with effective marketing and outreach initiatives.

• Compliance & Safety: Uphold exceptional standards in operational safety, cleanliness, and overall store functionality.

REQUIREMENTS

• Experience:

• Minimum 2 years in a restaurant or retail supervisory role, with proven success in team management and operational oversight.

• Skills & Knowledge:

• Strong communication and leadership abilities.

• Proficiency in computer operations and point-of-sale systems.

• Sound understanding of inventory management, cash control, and scheduling.

• Personal Attributes:

• A results-driven mindset with the ability to analyze performance metrics and implement improvements.

• Flexibility to work varied shifts, including weekends and evenings.

BENEFITS & OPPORTUNITIES

• Bonus programs.

• Potential for PTO

• Access to brand partnership discounts and scholarship opportunities.

• Unique opportunity to shape and develop our emerging company values while advancing your career.

PAY

• This is a full time, hourly position, with weekly pay. 

PHYSICAL REQUIREMENTS & WORK SCHEDULE

• Ability to work in various areas of the store, including handling physical tasks (bending, standing, walking, and lifting up to 30 pounds occasionally).

• Store managers must be flexible to work any shifts as required by store / company needs, including days/mornings, afternoons, evenings, weekends, and holidays.

At Subway, you’ll be empowered to lead a dynamic team, drive operational excellence, and directly influence our store’s growth and profitability. If you’re ready to combine strategic leadership with hands-on operational management, we’d love to meet you.