Juvenile Case Manager

Juvenile Case Manager Min Experience: 1‑2 years Job Function: Legal/Court Residency Required: No Required Travel: 0‑10% General Statement of Job Under general supervision, assist the court in administering the court’s juvenile docket, perform customer service providing routine clerical duties to assist the Municipal Court Clerk in maintaining accurate and complete Municipal Court records; assist in reviewing court orders in juvenile cases; perform related work as required. Incumbent will serve as the first point‑of‑contact with juveniles, parents, guardians of defendants, and adult defendants by providing customer service. Must be able to perform a full range of duties within a framework of established procedures, with only occasional instruction or assistance. Reports to the Municipal Court Clerk. Essential Duties The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. Provide first point‑of‑contact with juveniles, parents, guardians of defendants, and adult defendants by assisting with processing legal requirements for citation, arrest, or other court actions. Perform computer data entry to record and retrieve court information and to prepare required reports and correspondence. Assemble complete case files and forward to appropriate personnel. Calculate, collect, receive, balance, and reconcile various fines and fees received. Assist in reviewing court orders in juvenile cases. Provide assistance and information to the public. Act as a liaison between juvenile defendants and community service programs. Provide information and assistance as requested or forward to appropriate personnel. Provide routine clerical support as required, including data entry, copying and collating documents; maintaining filing systems; completing forms; faxing information; processing mail; performing supply inventory; researching and compiling information as requested by supervisor; shredding old records, etc. Perform Notary Public duties as required. Perform record scanning for records management system. Keep abreast of new ordinances and laws affecting Municipal Court. Assist in maintaining office machinery. Perform related duties as required. Requirements Minimum Training and Experience: Requires a high school diploma or GED plus training in court procedures and processes, supplemented by up to two years of responsible clerical experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Special Requirements Must be eligible to be certified as a Notary Public. Bilingual (English–Spanish) is a plus. Knowledge, Skills & Abilities Thorough knowledge of City policies, procedures, and ordinances and State laws affecting Municipal Court. Thorough knowledge of legal and law enforcement terminology and practices. Considerable knowledge of general City operations. Considerable knowledge of modern office practices and technology, the use of computers and peripheral equipment. Considerable knowledge of records management methods and practices. Skill in using business English and arithmetic. Fluent in English and Spanish; language proficiency is a plus. Ability to operate a computer, scanner, copier, telephone, adding machine, fax machine, postage machine, and other office equipment. Ability to understand and follow complex oral and written instructions. Ability to communicate effectively with supervisor, City personnel, City officials, and the general public; to deal with the public in sometimes difficult or stressful situations. Ability to use good judgment and discretion in applying City policies, rules, and regulations, and in providing information and assistance to individuals involved in Court operations. Ability to plan work and carry it through to completion with minimum supervision. Ability to prepare reports, records, correspondence, etc., with confidentiality, accuracy, and attention to detail. Ability to read and understand legal, financial, and/or technical records and reports. Ability to learn and utilize new skills and information to improve job performance and efficiency. Ability to attend and remain at work regularly and adhere to policies and procedures regarding absenteeism and tardiness. Physical Requirements Tasks involve the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area of the office to another; tasks require sufficient hand/eye coordination to perform semi‑skilled repetitive movements, such as typing, filing, data entry and the use of calculators and other office machinery. Tasks may involve extended periods of time at a keyboard or workstation. Environmental Requirements Tasks are regularly performed without exposure to adverse environmental conditions. Sensory Requirements Tasks require sound and visual perception and discrimination, as well as oral communication ability. Ability to work effectively under extreme pressure or stress while performing Essential Job Duties. The City of Arcola is an Equal Opportunity Employer. #J-18808-Ljbffr