Front of House Server/Bartender

Job Description

Job Description

Required Duties and Responsibilities:

• Arrives to work on time, well-groomed in a clean uniform for every shift
• Demonstrates a positive attitude at all times, willing to help out where needed
• Follows all Walk-Ons safety, sanitation, and employee guidelines
• Follows direction from managers and owners in setting up the restaurant for business
• Maintains a clean work area during the shift
• Follows Walk-Ons steps of service in exceeding the Guests experience
• Adheres to Walk-Ons team service
• Signs and adheres to the Walk-Ons Guy uniform standards
• Follows the Appearance, Fitness and Image Standards established for a Walk-Ons Guy
• Knowledgeable of Walk-Ons menu and suggestive sells items to enhance the dining experience
• Assists other team members in taking care of Guests, cleaning and maintaining tables, and running food
• Follows all requirements for the responsible service of alcohol, maintains state required bar card
• Understands basic money handling and can make proper change
• Currently able to serve alcohol and can meet all state requirements
• Must be flexible in schedule requirements as hours may fluctuate due to special events.
• Work well with all types of customers and co-workers
• Assist other employees to complete any tasks during shift
• Willing to clean all areas of the restaurant as needed.

Candidate Minimal Requirements:

Education:

• Can read all training materials printed in English. Can complete all required menu, concept and food safety testing in English.
• Previous restaurant experience preferred but not required.
• Complete requirements of job without constant supervision.
• Natural smiling personality.

Physical requirements for this position include:

Continuous standing, bending, lifting and carrying items up to 25 pounds including food service trays to and from the kitchen. Must be able to smile at all times while maintaining a positive service attitude at all times. Ability to clearly and cheerfully communicate with all guests. Must be able to hear and communicate via headset. Able to be on their feet for prolonged periods of time. Must be able to balance and carry multiple food and beverages to and from dining area. Must be able to bend and reach to clean under and around tables, booths, and other seating; as well as reaching to restock necessary items for FOH products as necessary part of side work.

Dress Code (Female Staff):

Shoes:

Red or Blue, non-slip soled shoes. Athletic no-show socks must be worn not visible at all.

Female Staff:

Walk-Ons girls are expected to uphold a consistent image by maintaining a routine that provides each with a natural, wholesome, vibrant look! Female employees must wear Walk-Ons Girl uniform. Walk-Ons will provide the first uniform. Any additional uniforms are to be purchased by the employee.

Apron:

Walk-Ons navy blue ticket pouches are to be worn with the navy belt. Pouches must be clean and pressed upon each shift.

Hair:

Hair and fingernails must be clean and well-kept at all times. Hair must be worn either half-up or in a full ponytail. No bizarre haircuts, styles, or colors are acceptable. No headbands, hats, large hair clips, or scrunchies are to be worn.

Make-Up:

Make-up and jewelry may only be worn in moderation and in good taste including traditionally accepted jewelry, such as earrings for females or wedding rings.

Nails:

Only natural, French Manicure, American Manicure or Walk-Ons red nail polish are permitted.

Dress Code (Male Staff):

Shoes:

Black or Blue, non-slip soled shoes. Athletic no-show socks must be worn not visible at all.

Male Staff:

Employees must wear navy shorts; red Walk-Ons logoed polo

Apron:

Walk-Ons navy blue aprons are to be worn. Aprons must be clean and pressed upon each shift.

Hair:

Groomed mustaches, beards and goatees are permitted

Dress Code All Staff:

Tattoos:

Any visible tattoos of an offensive nature will not be permitted for FOH employees.