Account Executive

Account ExecutiveJLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The Account Executive is accountable for developing and implementing comprehensive account plans that delight clients and ensure healthy long-term partnerships. This strategic leader must anticipate client needs, deliver exceptional results that outperform key performance indicators, and build high-performing teams that achieve operational excellence while driving sustainable revenue growth and profitability.Primary ResponsibilitiesExceeding Client Expectations Through Strategic PartnershipExecutes the vision and strategy of the account plan, ensuring client objectives and interests are consistently met and exceededActs as a Strategic Partner by connecting teams across regions and services, driving the fundamental mindset and bringing strategic direction to complex client relationshipsDemonstrates Proactive Leadership by anticipating where clients are heading and positioning teams for success, connecting dots across organizational silosDevelops, manages and implements Voice of the Customer (VOC) programs to regularly gain input and direction from clients ensuring strategic alignmentResponds to client issues with expedient, professional solutions that strengthen long-term partnershipsBuilding and Managing High Performing Teams with AccountabilityMaintains Strategic Accountability by staying close enough to major work initiatives without micromanaging day-to-day operationsEnsures the best qualified candidates are hired for all roles on the accountBuilds actionable and measurable career development plans for all direct reportsDrives Best Practices on account while bringing in external speakers and off-account experts to enhance team capabilitiesUpdates Metro Plans opportunistically rather than limiting updates to the contractual two per year requirementEmbodies the firm's values and core behaviors of collaboration, integrity and excellenceAdvances diversity and inclusion priorities through strategic talent moves including hiring, rotation and promotionIdentifies and grooms successors to key rolesAchieving Financial Results Through Strategic GrowthPresents annual account plans including key objectives, client satisfaction results, value-add activity summaries, and targeted expansion strategiesProactively manages account budgets while identifying opportunities to generate additional revenueRetains all current business lines and expands the book of business beyond existing product lines or geographyMitigates organizational risk by maintaining A/R below 60 days payableContributing to Company Growth and InnovationShowcases Excellence by bringing leading practices and innovations from the account to the broader organizationLeverages Relationships to bring flexibility and expertise to the entire team, demonstrating best-in-class service deliveryIdentifies opportunities within professional networks to generate additional revenue, engaging cross-functional resources effectivelyDemonstrates Courage by challenging the status quo on both client and internal sides to drive continuous improvementServes as internal reference for service delivery excellence that expands Jones Lang LaSalle's market presenceKey Attributes RequiredStrategic LeadershipStrategic Partnership Mindset : Ability to connect teams across regions and services while driving fundamental business strategyProactive Vision : Anticipates client direction and positions teams for future successExemplary executive presence with gravitas to command respect internally and externallyOperational ExcellenceBalanced Accountability : Close enough to major initiatives without over-engaging in daily operationsBest Practice Driver : Continuously seeks and implements leading practices both on and off accountCourageous Leadership : Willing to challenge existing processes and assumptions for better outcomesRelationship ManagementFlexible Relationship Approach : Brings adaptability and expertise to entire team dynamicsExcellence Showcase : Demonstrates and promotes expert capabilities across the accountCommercial astuteness with ability to recognize growth levers and productivity driversBusiness AcumenFinancially astute with strong commercial orientation and financial acumenResults-driven with ability to take quick, decisive corrective action when neededObsessed with customer behaviors and industry trend analysisTransformational leadership capabilities with energy and resilience to drive changeRequirements10+ years of Facility Management and Commercial Real Estate executive leadership experienceProven capabilities developing outsourced Integrated Facility Management solutions for Fortune 500 companiesExtensive experience hiring, training, and retaining large teams (100+) in client service environmentsDemonstrated budget management experience with strategic financial oversightBachelor's degree with broad business experience; MBA or post-graduate studies preferredExperience operating effectively in complex, large, heavily matrixed organizationsThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:250,000.00 – 275,000.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.Location:Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, Raleigh, NC, Richmond, VA, Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay