Retail Lead / Key Holder

$17 - $19 per hour

Naples Soap Company Inc

Kissimmee, FL

Job Description

Description:

Retail Lead / Key Holder — Beauty & Customer Experience

Lead the team. Elevate the experience. Drive results.

Napes Soap Company is looking for an experienced and enthusiastic Retail Lead / Key Holder who is passionate about beauty, skincare, wellness, and delivering an exceptional customer experience.

If you thrive in a fast-paced retail environment, enjoy connecting with customers, and have a strong track record of achieving sales goals, we’d love to meet you.

Pay: $17–$19/hour, based on experience + Commission
Schedule: Full-Time | Nights, weekends & holidays required
Location: Kissimmee, FL

What You’ll Do

Create a welcoming, personalized, and elevated customer experience
Educate customers on products and provide thoughtful recommendations
Lead by example on the sales floor and motivate the team to achieve sales goals
Coach associates on customer engagement, product knowledge, and selling techniques
Monitor sales performance and help drive key KPIs
Build strong customer relationships and encourage repeat business
Support opening/closing procedures, cash handling, merchandising, and daily store operations
Maintain a polished, organized, and inviting sales environment

Requirements:

What We’re Looking For

Must successfully pass a background check
2+ years of retail sales experience required
2+ years of experience consistently meeting sales goals and KPIs required
2+ years of experience as a Sales Lead, Key Holder, Assistant Manager, or similar retail leadership role required
Beauty, skincare, cosmetics, fragrance, luxury, wellness, or specialty retail experience
Strong communication, leadership, and customer service skills
A positive, confident, and outgoing personality
Ability to thrive in a fast-paced, customer-focused environment
Must be 18 years of age or older

Perks & Benefits

$17–$19/hour + Commission
401(k) with company match
Health insurance
Paid Time Off (PTO)
Employee discount
Paid training

Ready to Join Us?

If you’re passionate about beauty, sales, customer experience, and team leadership , we want to hear from you.

Apply today with your current resume. We look forward to meeting you!

Apply

Vacancy posted 1 day ago

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