Student Aide - Admissions Processing

Job Description

Join the Admissions Processing team and gain hands-on experience in a professional higher education environment. Student Aides play an important role in supporting prospective and current students by assisting with document processing, data entry, customer service, answering incoming phone calls, and other administrative tasks. This position provides an opportunity to develop communication, organizational, problem-solving, and customer service skills while working collaboratively with a supportive team.

Responsibilities

Duties of Position:

• Data entry of admissions academic documents such as applications and transcripts.
• Provides backup telephone and counter assistance.
• Sorts, distributes, and prepares incoming and outgoing mail.
• Scans, verifies, indexes, and organizes documents.
• Troubleshoots and resolves issues related to student records.
• Collaborates with the Registrar's office to provide student services support.
• Performs related duties as assigned.

Personal Characteristics:

• Ideal candidate must be organized, dependable, reliable, and detail-oriented.
• Ability to follow directions and work with minimal supervision.
• Enjoy working with people and building strong relationships easily.
• Be willing to learn new processes and adapt to changing priorities.
• Comfortable working in a quiet and professional office environment.

Working Conditions/Physical Requirements:
Work is primarily indoor and sedentary in nature.

Equipment/Tools Used:
Utilizes standard office equipment, including computers, in order to perform the duties of the job.

Qualifications

Education Requirements: In order to apply for this position, you must be a current Harper College student, enrolled in at least six (6) credits per semester (three (3) for summer).

Experience Requirements:

• Familiarity with Microsoft Office required.
• Maintain confidentiality of student and departmental information.
• Customer service skills a plus.
• Bilingual skills a plus.

Schedule Information: The work schedule will be based on the student's availability, with a minimum of 19 hours and a maximum of 20 hours per week. The student must be available to work during the office hours listed below:

• Monday: 8:00 a.m. - 4:30 p.m.
• Tuesday: 8:00 a.m. - 4:30 p.m.
• Wednesday: 8:00 a.m. - 4:30 p.m.
• Thursday: 8:00 a.m. - 4:30 p.m.
• Friday - Sunday: No work hours available

Special Notes:

• A cover letter and resume may be directly attached to your application; however, this is not required.
• Please be sure to update your application each semester to reflect your new availability.
• Employment is contingent upon a Criminal Background Check.
• Employment sponsorship is not available.

About Us

We are Harper College...the college in your community.

The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.

Harper College is now one of the nation's premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago's northwest suburbs. The College's academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.

At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: