Medical Director

Overview Care with Heart. Work with Purpose. Volunteers of America National Services (VOANS) is seeking a Medical Director . The Medical Director provides direction to Senior CommUnity Care related to the medical delivery of care by providers and ensures the delivery of quality health care services. Supports and directs Senior CommUnity Care medically-related committee work. This is an onsite role. Proudly Great Place to Work® Certified for 8 consecutive years. Location: 12710 Townepark Way, Louisville, KY 40243 Schedule: Monday–Friday 8:00 AM–5:00 PM (Occasional Weekends) What You’ll Do (Key Responsibilities) Responsible for oversight of delivery of care and clinical outcomes. Provides medical guidance and supervision of medical services. Provides leadership and medical expertise in the development of medical policies, procedures and guidelines. Responsible for the development of Senior CommUnity Care clinical standards and medical practice guidelines and protocols. Provides oversight of the Quality Improvement (QI) Plan. Reviews all quality of care issues and oversees the development and implementation of quality of care corrective action plans. Participates in the oversight, training and education of internal providers and the interdisciplinary team. Coordinates performance appraisal of the internal providers. Develops educational and other programs to build the skills of participating providers. In conjunction with Contract Manager, engages in communication with the provider network. Represents Senior CommUnity Care to external agencies, professional groups and regulatory agencies and organizations as required. Demonstrates necessary skills and knowledge as outlined in position-specific competency requirements. Assumes overall accountability and responsibility for the medical care of the participants at Senior CommUnity Care Program. Oversees the medical service team in the PACE program area to promote quality and outcome goals. Monitors PACE medical/clinical staff to assure practice is in compliance with OSHA regulations and agency policies and procedures. Participates in the development and implementation of compliance programs. Enforces and promotes compliance with laws and regulations. Performs initial and annual competencies on internal providers at the PACE program. With the Board and Quality Manager, is responsible for the QI plan and activities. Reviews data, identifies opportunities for improvement, and participates in CMS and Senior CommUnity Care collaboration with Level 2 reporting. Participates in Utilization Review including ED visits, hospitalizations, SNF, LTC, AL, and specialty visits; assesses opportunities for procedural, operational and/or service delivery changes. Oversees CMS diagnostic coding practices at the PACE program. Assists with the development of policies and procedures, standards of care. Performs ongoing monitoring and evaluation of patient care practice and service delivery. Provides guidance and training to staff regarding medical and quality assurance issues. Maintains participants’ medical records and fulfills Senior CommUnity Care charting and reporting requirements relevant to the Medical Director’s role. Protects privacy and maintains confidentiality of all company procedures, results and information about employees, participants and families. Follows all Senior CommUnity Care policies and procedures and OSHA safety guidelines. Participates in continuing education classes and required staff and training meetings. Maintains professional affiliations and required certifications. Schedule permitting, provides information about Senior CommUnity Care Program to interested individuals and groups in adherence to PACE regulations. Serves as community liaison between Senior CommUnity Care and community physicians, hospitals, and other health care providers in the service area. Qualifications Education: M.D. or DO with current state license. DEA registration and the ability to obtain and maintain staff privileges, as needed, at Senior CommUnity Care contracted agencies. Board certified in Internal Medicine or Family Practice with advanced certification in geriatrics preferred. Experience: Minimum one year of experience working with a frail or elderly population. Experience in a managed care environment and working with peers and other health providers to resolve utilization, quality management, performance improvement, pharmacy and therapeutics, peer review, credentialing, and physician leadership issues. Minimum three (3) years in a lead administrative role. Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact. Valid driver’s license, proof of insurance, and means of transportation. At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organization’s shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best. #J-18808-Ljbffr