Assistant Store Leader - Guest Experience (Easton Town Center-Columbus)

244 - Easton Town Center - Columbus, OH About Us We are a fast-growing, founder-led retail company with five dynamic and expanding brands. Our mission is simple yet powerful: to give back to our communities and make the world a better place. With operations in 37 states (and growing), we are driven by purpose, powered by entrepreneurial spirit, and committed to delivering an outstanding experience for our guests and associates. Our mission "Stand Out. For Good"—those four words are more than just our motto; they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long‑standing partnership with Coprodeli USA, in which we are building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways. The Opportunity Our Talent Leader is empowered to create an exceptional and motivating guest experience in their store. They spearhead the recruitment of a diverse, passionate team that reflects our core values, anticipate staffing needs, and unleash creative recruitment strategies to ensure our brands are always staffed by individuals committed to greatness. They drive success through excellence in talent leadership, meeting and exceeding all goals associated with professional growth and cultural alignment. Key Responsibilities Cultivates a guest-focused environment by driving volume and anticipating guest needs. Models excellent service standards and coaches associates to deliver exceptional guest experiences. Performs opening and closing procedures to ensure operational readiness and proper shutdown of daily activities. Act as a brand ambassador, ensuring all candidates are educated on and meet our specific appearance and professionalism standards. Support training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations. Lead the full‑cycle recruitment process to identify and attract high‑caliber candidates who align with our mission and values. Conduct professional interviews and develop standardized evaluation tools to ensure a consistent and high‑quality selection process. Serve as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication. Master the art of scheduling by balancing associate availability with evolving business needs, ensuring the right talent is in the right place at the right time to maximize guest engagement and drive peak operational performance. Onboard and train team members through company programs that support skills, guest experience, product knowledge, and operational excellence. Qualifications 3–5 years of experience in high‑volume retail management with a demonstrated track record of building high‑performing, diverse teams. Human Resources experience is a plus. Deep understanding of store operations, allowing for the anticipation of staffing needs before they impact the guest experience. Relentless Guest First mentality and infectious energy that inspires those around you. Ability to work a varied schedule with a minimum of 40 hours a week, including holidays, nights, and weekends. Sharp eye for the unique aesthetic and professional standards of the brand, acting as a living embodiment of the company culture. Expert‑level ability to navigate complex scheduling, aligning individual associate availability with peak business hours to ensure seamless floor coverage. Forward‑thinking recruiter who scouts for top‑tier talent to build bench strength for future growth. Ability to translate staffing metrics and turnover data into actionable strategies that drive positive, measurable results. Natural ability to motivate and develop others, fostering personal and professional growth through authentic relationship building. Comfort with high‑stakes decision‑making and ability to provide direct, constructive feedback to maintain excellence across all levels. Think‑outside‑the‑box mindset when sourcing, interviewing, and retaining a passionate team in an ever‑evolving market. Why Altar’d State? We’re a company where people come to grow. You’ll be challenged, supported, and inspired every day while helping build something meaningful. If you’re ready to roll up your sleeves and make an impact in a company that believes in doing well by doing good, we’d love to meet you! Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are based on qualification, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin. #J-18808-Ljbffr Stand Out For Good, Inc