NC client IT Project Program Manager

IT Project Program Manager

The NC Client is seeking an experienced IT Project Program Manager with in-depth knowledge of public health to lead a large-scale IT project for the Division of Public Health (DPH). This lead management role will work with multiple internal and external stakeholders, project teams, divisions, departments, and vendors to build a plan that supports implementation of a new IT solution for DPH. This position will interact with all levels of staff in client including executive staff. Working with senior-level business executives, IT personnel, business program resources and Vendor staff to execute project requirements and manage stakeholder expectations. This position will manage the day-to-day activities for the project and complete all input into the State Project Management (Touchdown) system as needed.

Responsibilities include but are not limited to:

• Work closely with project sponsor, Project Portfolio Managers (PPMs), to identify and prioritize initiatives at a division level
• Collaborate with Project Portfolio Management and other staff to develop and manage divisional roadmaps
• Work with business and cross-functional teams to develop Business Case and Cost Benefit analysis for prioritized initiatives within the program
• Manage and obtain various client and state approvals for initiating projects within the program
• Participates in the construction of Statements of Work in collaboration with the business and other agency teams for projects within the program
• Manage multiple Vendor onboarding
• Establish and implement governance model for the program
• Identify key requirements needed from cross-functional teams and Vendors
• Work with other program managers to identify risks and opportunities across multiple projects within the department
• Manage budget and funding channels for maximum productivity
• Tracks, maintains and present program details, progress, status, risk and other relevant topics to senior and executive management
• Work with Project Portfolio Managers and Project Managers within the program to maintain clear, effective and transparent communications
• Manage resource allocations and expectations for program
• Collaborate with the State DIT to ensure program compliance with the State IT Roadmap and all State security requirements
• Presents program status to various committee and executive meetings

Skills:

The selected candidate must be a results-oriented individual with a strong work ethic and must be able to demonstrate excellent leadership, negotiation, time management, facilitation, and organizational skills. Experience in the management of a portfolio of multiple projects that may be in significantly different stages of development or have differing timelines and priorities. Experience in communicating in a fashion tailored the audience and their needs. Excellent written communication and presentation skills. Demonstrates experience in working effectively with all levels of staff, clients and other IT personnel. Experience in the responsibility for acquiring and utilizing the necessary resources and skills, within agreed parameters of cost, timeframes and quality for a program. Experience in proposing and leading strategic initiatives. Ability to identify and plan systematic corrective action to reduce errors and improve the quality of the systems and services, by examination of the root causes of problems. Demonstrated ability to provide advice, assistance and leadership in improving the quality of IT projects, by focusing on program definition, management, repeatability and measurement. Ability to build, influence, lead and motivate effective teams towards end results.

Management prefers applicants with the following:

• PMP/PgMP Certification
• Agile (PMI-ACP) Certification
• Experience managing or supervising programs involving legacy system replacement projects
• Experience collaborating with State and Local Government
• Experience in complex, cross-functional team environments

Required/Desired Skills:

• Program Management experience managing multiple large complex projects - Required - 5 Years
• Experience creating roadmaps for the portfolio - Required - 7 Years
• Experience developing business case, Cost Benefit and market analysis - Required - 5 Years
• Proven track record of delivering IT projects within budget, scope and schedule. - Required - 7 Years
• Hands on experience managing project risk, cost, schedule, quality, testing, and communications. - Required - 7 Years
• Strong supervision, organizational, interpersonal and time management skills. - Required - 0
• Demonstrated presentation, training skills, oral and written communication skills. - Required - 0
• Solid work experience with project management tools (e.g. Microsoft Project) - Required - 7 Years
• Experience with MS Office - Required - 7 Years
• PMI certification Project Management Professional (PMP) - Highly desired - 0
• State Government experience - Highly desired - 0
• Experience managing implementation of a statewide IT project - Highly desired - 0
• Experience with legacy system replacement projects and data migration - Highly desired - 3 Years
• Experience collaborating with State and Local Government - Highly desired - 3 Years