TRAVEL AND LOGISTICS COORDINATOR

Job Description

Job Description

General Infomatics, Inc. is a trusted partner to U.S. government agencies nationwide, delivering program support, healthcare services, strategic technology solutions, and knowledge management under the highest standards of integrity and excellence. At our core, we believe our greatest strength is our people - talented individuals from all walks of life who share a commitment to service. We are especially proud to champion veterans, transitioning personnel, military spouses, and military families, offering meaningful careers where their sacrifice and skills are recognized and valued.We are looking for a Travel and Logistics Coordinator for a full-time position in McLean, VA. (Onsite). SummaryThe Travel and Logistics Coordinator manages commercial travel, lodging, and logistics for a TRMC-sponsored STEM internship program. The role requires a professional, approachable manner paired with the discipline to enforce program policies and procedures fairly and consistently.Key Responsibilities include but are not limited to: Coordinate commercial travel arrangements (airfare, lodging, ground transportation) for STEM interns and program staff, booking directly through commercial travel platforms/agencies; arrange rental cars as needed based on site location and intern scheduleServe as the primary point of contact for intern travel questions, itinerary changes, and logistical issues, resolving disruptions (cancellations, delays, medical issues) in real timeProcess travel authorizations, expense reports, and reimbursements; track expenditures against the program travel budgetCoordinate housing/lodging arrangements at program sites, including move-in/move-out logisticsMaintain travel and logistics tracking systems to monitor intern arrivals, departures, and statusLiaise with program managers, host site POCs, and vendors (hotels, rental car companies, travel agencies) to ensure smooth executionSupport intern onboarding - recruitment/selection under Program Manager direction, ATS recordkeeping, new-hire paperwork, orientation scheduling, and badge/access and first-day logisticsReport time tracking accurately and timely to support invoicingHelp coordinate and document intern performance, conduct, or accommodation issues, escalating to HR leadership and Program Managers as appropriateAssist with offboarding logistics at close of internship (final paperwork, equipment/badge return, exit coordination) and maintain accurate program records to support reporting requirements and contract deliverablesRequired Qualifications• 2+ years of experience in customer service• Active Secret clearance or ability to obtain/transfer one (US citizenship required)• Professional demeanor with strong interpersonal skills; able to communicate with warmth and empathy while maintaining firm adherence to program policies and procedures• Excellent written and verbal communication skills; comfortable interfacing with interns, government stakeholders, and vendors• Ability and eagerness to adapt to changing environments and learn new skills.• Ability to maintain confidentiality in handling sensitive information• Strong organizational skills with the ability to manage multiple travelers and moving logistics simultaneously• Proficiency in Microsoft Office, particularly ExcelPreferred Qualifications• Some accounting experience/knowledge • Experience with commercial travel management platforms• Prior experience supporting student, intern, or early-career talent programs• Able to adapt to a fast-paced, detail-driven role supporting a high-visibility government STEM program• Some travel may be required (10% or less)If you are a highly motivated individual with a strong work ethic and a passion for delivering successful projects, we want to hear from you. Apply now!SALARY AND BENEFITSCompetitive salary Health, Dental, Vision, and other ancillary benefitsPTO and holidaysCome join our team!We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.Please ensure your resume is accurate and updated when applying for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or misrepresentation will automatically disqualify the candidate.General Infomatics (GI) is a minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.Gold Hire Vets Medallion - Department of LaborMember of the Military Spouse Employment Partnership - Department of DefenseDiscover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation Certified V3 (Virginia Values Veterans) Company - Commonwealth of VirginiaEqual opportunity/Affirmative action employerMust have a successful adjudication for a secret clearance.