Multi-Unit Leader

SONIC Multi-Unit Leader Job Description SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. As a Sonic Multi-Unit Leader, you will manage the operations of all General Managers and employees within multiple SONIC drive-ins. Your responsibilities include training and supporting employees to ensure quality food is provided in a clean, safe, and efficient manner, ensuring our guests have an enjoyable experience at Sonic. Your duties include: Managing, training, and coaching General Managers, and conducting management orientation. Directing and assigning employees to meet operational standards. Overseeing employees and management in performing duties across various stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop, Drive-Thru) to ensure quality and service standards are met. Ensuring compliance with employee handbook, policies, and practices. Addressing employee issues and policy violations promptly and reporting them to supervisors. Reviewing work schedules to ensure adequate staffing for guest service. Monitoring cost control procedures for food, labor, and inventory, and taking corrective actions when necessary. Monitoring vendor performance and taking corrective actions as needed. Auditing employment and payroll records. Focusing on guest needs and responding to escalated guest requests and complaints respectfully. Recruiting, interviewing, and hiring management team members. Approving employee and management compensation within guidelines. Preparing operational reports and developing action plans for financial or sales issues. Developing and implementing regional marketing plans. Additional Requirements: High school diploma or equivalent; higher education in business or restaurant management preferred. Minimum of three years of restaurant management experience, preferably in QSR, with shift management experience. Experience in multi-unit supervision is required. Availability to work irregular hours, including nights, weekends, and holidays. Knowledge of recruiting, interviewing, and labor laws. Leadership, communication, and supervisory skills. Basic accounting and computer skills. Ability to work independently, multi-task, and solve problems effectively. Adherence to company appearance, uniform, and hygiene standards. All that’s missing is you! Apply today! Sonic and its independent franchise owners are Equal Opportunity Employers. #J-18808-Ljbffr