Teller

First Horizon Bank

West Monroe, LA

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational efficiency

Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.
Process deposits, withdrawals, transfers and loan payment transactions for customers.
Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.).
Assist in daily balancing and processing of ATM(s), including the processing of all entries.
Assist in the verification of deposits in the night and lobby depository.
Assist with the dual control vault responsibilities.
Stay informed of all operational updates and changes to ensure compliance with all current guidelines.

Client experience

Deliver excellent client experiences consistently and promptly resolve client issues effectively.
Ensure an excellent overall client experience by assisting clients with select service needs.
Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.

Sales and service

Identify cross selling opportunities and refer clients/prospects to the appropriate team.
Promote bank products and services to further enhance client relationships.

Compliance and risk management

Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

Perform all other job-related duties as assigned

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.
High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office Suite
In addition, 10-key calculator; coin counter

Job Identification: 1606

Job Category: Banking

Job Schedule: Full time

Degree Level: High School Equivalent

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Vacancy posted 3 days ago

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