Bartender

Bartender Position at The Manhattan at Times Square

The Bartender is responsible for the complete set up, maintenance and cleanliness of the bar area and preparing drinks for all guests and servers. The Bartender must ensure quality service and guest satisfaction in all products and performance at the bar.

Responsibilities include:

• Effectively communicate with all levels of employees and guests.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Multitask and prioritize departmental functions to meet deadlines.
• Attend all required meetings and training courses.
• Maintain regular and punctual attendance.
• Maintain high standards of personal appearance and grooming.
• Comply with hotel standards and regulations.
• Maximize efforts towards productivity and identify problem areas.
• Handle problems and anticipate, prevent, identify, and solve problems.
• Understand and apply complex information from various sources.
• Cross-train in other F&B related areas.
• Maintain confidentiality of information.
• Show initiative and anticipate guest or operational needs.
• Perform other duties as requested by management.
• Maintain a friendly and warm demeanor.
• Pass periodic menu and service tests.
• Complete knowledge of POS.
• Process guest checks, collect cash and process credit cards and room charges.
• Prepare syrups and infusions according to recipes.
• Perform opening and closing side work.
• Follow all opening and closing checklists.
• Prepare beverages and cocktails precisely using jiggers and other measuring tools.
• Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner.
• Ensure the work areas are kept clean and tidy.
• Carry out cashiering functions.
• Replenish all liquor, beer, wine, cocktail batches, paper goods, sodas, waters, juices, syrups, and garnishes.
• Be familiar with beverages, cocktails, and portion control.
• Pre-bus bar top removing soiled dishes after each course and empty glassware to the dish pit.
• Maintain knowledge of all cocktail recipes including proper glassware and garnish for each.
• Maintain complete knowledge of all food and beverage products served in the bar.
• Clean up trash, pieces of food, or any other type of debris.
• Assist in opening and closing side-work.
• Be responsible for unpacking glassware, beer, wine, and liquor deliveries and keeping the storerooms organized, clean, and tidy.
• Follow all state liquor laws.
• Assist in maintaining beverage cost.
• Retrieve all food items from the kitchen and deliver them to customers according to proper service standards.
• Follow prescribed procedures in serving liquor.
• Ensure overall guest satisfaction.
• Assist in the polishing and restocking of glassware needed for the bar.
• Check CO2 and nitrogen tanks to ensure they are full and secured properly.
• Build a rapport with guests to build a positive atmosphere and create regular customers.
• Complete knowledge of and ability to execute different service styles.
• Anything else deemed necessary by management to ensure all areas of the workplace are clean and guests are satisfied.

Advanced tasks include:

• Passing periodic advanced training exams and speed tests.
• Complete knowledge of inventory software and systems.
• Collaborate with team members leadership to develop new cocktail recipes.
• Perform frequent inventories.
• Knowledge of classic and modern classic cocktails.
• Understanding of espresso machines and how to dial them in.
• Carry out bar production and cocktail batch preparation with exact precision.
• Understanding of keg systems including batching, maintaining appropriate psi, and regulating carbonation.
• Assist beverage and department managers in maintaining beverage cost in line with budget.
• Participate in pre-shift meetings.

Qualifications:

• Must be of legal age to serve alcoholic beverages, according to local state laws.
• At least 3 years of progressive experience in a hotel, restaurant, or cocktail bar with an established reputation for high-quality cocktails and product curation.
• Extensive knowledge of wine and spirits.
• Physical requirements: Flexible and long hours are sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand for the entire shift. Previous bartending experience required.