Scheduling Coordinator

$20 per hour

Ascend Back Office Solutions

Hollywood, FL | Full-Time | Monday-Friday | Office-Based | 9:00 AM - 5:30 PM
About the Role

We are seeking a Scheduling Coordinator to support daily operations for a home care organization serving Medicare and Private Duty clients. In this role, you will ensure clients have consistent caregiver coverage, schedules are accurate, and communication is handled professionally.

This is an excellent opportunity for someone detail-oriented, dependable, and has strong organizational, time management, and technology skills. This individual will have excellent communication, follow-up skills, and the ability to work independently and meet deadlines.

Ascend Back Office Solutions supports Access NurseCare and At Home Nurses Care, trusted home care providers serving Miami-Dade and Broward counties .

Our teams deliver Medicare Home Health, Private Duty, and Care Management services, helping individuals receive compassionate care in the comfort of their homes.
What You'll Do

Coordinate caregiver schedules based on client needs, skills, and availability
Ensure all client shifts are filled and proactively address staffing gaps
Manage call-outs, schedule changes, and last-minute adjustments
Confirm schedules daily and monitor time/attendance accuracy
Communicate clearly with caregivers and clients, ensuring issues are resolved
Document all interactions and maintain accurate scheduling records
Support caregiver engagement through regular check-ins
Assist with reporting, staffing trends, and operational coordination

What We're Looking For

2+ years of scheduling experience a plus (healthcare/logistics/home care preferred)
Administrative Office/Customer Service/ Front desk experience a plus
Background as an HHA, CNA, or in-home health care is a plus
Experience with Medicare and Private Duty home care is a plus
Strong organizational, time management, and problem-solving skills
Excellent communication and follow-up skills
Ability to work independently in a fast-paced environment
Experience with WellSky or similar systems is a plus
Bilingual (English/Spanish) a plus

Compensation & Benefits

Hourly: $20+
Health Insurance
401(k)
Paid Time Off & Paid Holidays

Equal Opportunity Employer

Ascend Back Office Solutions is committed to fostering an inclusive and diverse workplace for all.

Apply

Vacancy posted 4 days ago

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