Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Collections Specialist

Rapid Finance

WHAT WE DO MATTERS:

It’s not just a job. It’s a mission. If you’re as passionate as we are about empowering the small businesses of America, then you’ll be right at home with us.

Recognized as one of D.C.’s Top Workplaces each year, Rapid Financial Services ( (dba "Rapid Finance") is the nation's leading provider of alternative financing solutions for small and mid-sized businesses. When traditional sources of funding are beyond reach, we open doors for business owners. By providing access to working capital, Rapid Finance helps growing businesses achieve their goals and reach even higher.

Our company is expanding. We are aggressively investing in our people and technology to create a best-in-class experience for our clients. Let us invest in YOU.

ABOUT THE ROLE AND OUR TEAM:

As a Collections Specialist, you work within a team responsible for investigating, negotiating, collecting, and curing delinquent client accounts. Individuals with a strong investigative mindset who are able to research accounts, build rapport with our clients, analyze complex financial information, and identify fraudulent activities will soar above their monthly goals.

If you are an intelligent, curious, self-motivated professional passionate about making a difference, Rapid Finance is your next “home.” We have a fantastic opportunity for you in our corporate office in Bethesda, MD ( , a few city blocks from the Bethesda Metro. This role may require training in our corporate office for the first 30 days. 

OUR IDEAL CANDIDATE WILL HAVE A HIGH PERSONAL STANDARD OF EXCELLENCE, A DRIVE FOR RESULTS, AND A PROACTIVE, “CAN-DO” ATTITUDE AND WILL:

  • Review, understand, and apply the terms of the company’s agreements with merchants in the investigation, identification, documentation, and resolution of issues related to compliance.

  • Develop other strategic research methods to aid you in investigating delinquent accounts.

  • Communicate with merchants to determine reasons for ceased credit card processing or processing volumes inconsistent with company expectations based on historical volumes, and review with the merchants the terms of their agreement with the company.

  • Update merchant accounts with an accurate description of conversations with the merchant, their representatives, or other related persons referencing merchant accounts.

  • Locate and notify customers of breached accounts by mail, email, text, and telephone in order to solicit payment or cure the breach.

  • Where warranted, arrange for and approve payment or establish payment schedules based on customer’s financial situations within department guidelines.

  • Solicit alternative forms of payment on delinquent accounts by wire, overnight certified funds, personal or business credit cards.

  • Determine the suitability of accounts for legal action. 

ABOUT YOU:

  • Bachelor’s degree or equivalent 3+ years of credit/debt collection or sales experience

  • Experience working in a financial institution in a branch, call center, or retail environment may be substituted for collections experience.

  • Prior business-to-business (B2B) experience in commercial lending is a plus.

  • Excellent verbal and written communication skills, including articulate phone demeanor and professionalism, while remaining calm and diplomatic in high-pressure situations, is a must.

  • Demonstrated ability to research merchant accounts and analyze repayment streams

  • Resolve account disputes efficiently and professionally with the goal of maximizing customer retention.

  • Skip Trace and be familiar with various internet search tools, such as credit reports, TLO, Lexis Nexis, Accurint, software applications, and other web-based searches.

  • Handle a high volume of incoming and outgoing calls daily

  • You have a solid working knowledge of MS Word, Excel, and databases

  • You pride yourself on your ability to identify and correct errors, capture all relevant details, and finish things on time.

  • Working knowledge of financial statement analysis, credit scoring, accounting, debits and credits, account reconciliation: payments and credits to invoices and debits.

WHAT YOU LOVE ABOUT US:

At Rapid Finance, we support our team members’ growth and desire to live well-rounded lives. Our company is expanding and we are aggressively investing in our people and technology to create a best-in-class experience for our clients. Come work with US! We are ranked a Top Workplace ( in Washington D.C., Detroit, and the Nation—these awards mean the world because it's based on feedback from our people!

We offer generous team benefits ( including a commuting/parking allowance, employer-matched 401(k), tuition reimbursement, health, dental, vision benefits, life insurance, paid time off, and more. Just steps from the metro, our beautiful new office includes a modern open floor plan, free on-site fitness center, a gaming area, stocked kitchen, and other cool amenities. 

Rapid Finance is committed to a diverse workforce an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

Powered by JazzHR

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Collections Specialist in Bethesda, MD vacancy
  •  ...Overview We are seeking a detail-oriented Collections Specialist to manage business-to-business collections and support the Accounts Receivable function. This role is responsible for following up on outstanding invoices, resolving payment issues, maintaining positive... 
    Suggested
    Work at office

    FTS

    Bethesda, MD
    1 day ago
  • $21 per hour

     ...more nearby apartment communities with no long-distance driving or off-site dumping. We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and comfortable for the people who live there. This is a great... 
    Suggested
    Hourly pay
    Extra income
    Full time
    Part time
    Second job
    Local area
    Immediate start
    Work from home
    Long distance
    10 hours per week
    Flexible hours
    Shift work
    Night shift
    Day shift
    Afternoon shift

    Valet Living

    Silver Spring, MD
    3 days ago
  • $20 - $25 per hour

     ...Medical Collections Specialist The Collections Specialist plays a key role in managing patient accounts and reducing aging receivables by proactively contacting patients, reviewing account and insurance information, and resolving outstanding balances. This position... 
    Suggested
    Contract work
    Temporary work
    Work at office

    Aston Carter

    Bethesda, MD
    4 days ago
  • EagleBank in Bethesda, MD is seeking a Special Assets Loss Mitigation & Recovery Specialist to manage customer credit assistance effectively. The role includes handling collection processes and working closely with customers to negotiate payment plans. The ideal candidate... 
    Suggested

    EagleBank

    Bethesda, MD
    4 days ago
  •  ...Collections Specialist The Collections Specialist will focus on managing outstanding patient balances and supporting revenue cycle functions through consistent outreach and account review. This role requires someone comfortable handling a large number of daily calls... 
    Suggested
    Contract work
    Local area
    Immediate start
    Flexible hours
    Weekday work

    Addison Group

    Bethesda, MD
    2 days ago
  •  ...to further grow your knowledge while building a team driven path to success. We are seeking a highly experienced Medical Collections Specialist to join our Revenue Cycle team. This is a critical role that requires expertise in managing delinquent patient accounts,... 
    Work at office

    MedVanta

    Bethesda, MD
    13 hours ago
  • LAC Federal in Bethesda, Maryland seeks an Archivist / Archival Collections Specialist to enhance their federal library’s archival collections. This role focuses on the preservation and digitization of historical materials, involving detailed processing and metadata creation... 

    Lsslibraries

    Bethesda, MD
    1 day ago
  • Description LAC Federal is seeking a skilled Archivist / Archival Collections Specialist to support a federal library in Bethesda, Maryland. The Archivist will support the preservation, arrangement, description, digitization, and access of historical and biomedical archival... 
    Temporary work
    Work at office
    Local area

    LAC-Federal

    Bethesda, MD
    2 days ago
  •  ...Company: Sparks Group has teamed with several prominent and successful companies in the Metro DC area to identify B2B Collections Specialist for contract, contract-to-hire and direct hire opportunities. Responsibilities: Notify customers of delinquent... 
    Contract work
    Work at office

    Sparks Group

    McLean, VA
    4 days ago
  • $40.15 - $43.59 per hour

     ...along with the opportunity to work within an innovative and collaborative environment. Join our Revenue Management Team as a Collections Specialist located in our Washington, D.C. office We are seeking a highly skilled professional who thrives in a fast‑paced, deadline‑... 
    Hourly pay
    Full time
    Temporary work
    Work at office
    Flexible hours

    Greenberg Traurig

    Washington DC
    1 day ago
  •  ...Why This Opportunity This is a great opportunity for a collections professional who enjoys helping customers resolve financial matters...  ...and account resolution. About the Collections Specialist Role The Collections Specialist will support consumer account... 

    Turn2Partners

    McLean, VA
    1 day ago
  •  ...thrive working as a team. Experience in a commercial or retail real estate firm a plus Job Description Contact delinquent tenants and collect rental payments Gain a solid understanding of tenant lease language and have an understanding of how it pertains to tenant payments... 
    Local area
    Flexible hours

    Addison Group

    McLean, VA
    20 hours ago
  •  ...do the right thing. Being honest and forthright with customers. Feeling good about what you do for a living. Your role as a Collections Specialist Initiate borrower outreach and conduct follow-up communications regarding returned or rejected payments for delinquent... 
    Daily paid
    Full time
    Part time
    Casual work
    Work at office

    Breakout Finance

    Falls Church, VA
    20 hours ago
  • $52.9k - $108k

     ...Job Number: R0239653 Collections Specialist The Opportunity: Play a lead role in the day-to-day collections' activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the resolution of outstanding payment issues... 
    Full time
    Contract work
    Part time
    Work at office
    Local area
    Remote work

    Booz Allen Hamilton

    McLean, VA
    2 days ago
  •  ...Green Key Resources is partnering with a well-established organization seeking an Audit & Collections Analyst to join its finance and operations team. This position plays a critical role in ensuring accurate contribution reporting, collections activity, audit support,... 
    Work at office

    Green Key Resources

    Rockville, MD
    1 day ago
  • $40k - $45k

     ...Collections Specialist Overview As a vital member of the Enrollment Services accounts receivable team, you will ensure the effective collection of student tuition and fee revenue. You will serve students, alumni, faculty, and the general public by managing student records... 
    Hourly pay
    Work at office

    The Catholic University of America

    Washington DC
    1 day ago
  • LAC-Federal is seeking a skilled Archivist / Archival Collections Specialist in Bethesda, Maryland. You will support the preservation and access of historical and biomedical archival collections. The role involves archival processing, metadata creation, and assisting researchers... 

    LAC-Federal

    Bethesda, MD
    2 days ago
  • $52.62k - $56k

     ...community. We prioritize professional development, training, and certification to help employees reach their career goals. Collections Specialist — Role Overview The Collections Specialist assists the Default Prevention and Recovery department by monitoring loans in default... 
    Temporary work
    Remote work

    Lafayette Federal Credit Union

    Rockville, MD
    20 hours ago
  • $52.9k - $108k

     ...Collections Specialist Play a lead role in the day‑to‑day collections activity for several large client accounts. Work collaboratively with colleagues across the firm to ensure the resolution of outstanding payment issues. Prepare monthly collection forecasts and track... 
    Full time
    Contract work
    Part time
    Work at office
    Local area

    Phase2 Technology

    McLean, VA
    1 day ago
  • $110k - $130k

     ...Credit Manager and communicates regularly with the Firm's management team. Responsibilities Manages the Firm's collection processes/account maintenance at a regional level. Provide excellent and thoughtful client service to hundreds of Firm clients... 
    Temporary work
    Local area

    Dentons

    Washington DC
    3 days ago
  •  ...Accounts Receivable And Collections Specialist Accounts Receivable And Collections Specialist is responsible for managing the company's incoming payments (collections) and revenue streams. This position will focus on ad-hoc billings, collections, sales tax filings,... 
    Local area

    National Technology Integrators

    Rockville, MD
    2 days ago
  •  ...Universal Health Services in Washington is seeking a Patient Account Representative to manage patient billing and collection efficiently. The role requires greeting patients with empathy, verifying insurance, and coordinating payment plans. Applicants should have at least... 

    Universal Health Services

    Washington DC
    20 hours ago
  • Lafayette Federal Credit Union in Rockville, MD is seeking a Collections Specialist to support the Default Prevention and Recovery team. You will monitor loans in default, assist with extensions, modifications, and foreclosures, and coordinate payment arrangements with... 

    Lafayette Federal Credit Union

    Rockville, MD
    3 days ago
  • Responsibilities Independently prioritize and execute daily collection activities Contact members for payment via telephone and email Monitor and document all legal cases Ensure timely member billing and loan payment processing Assist in activities related to loss... 

    Jobtailor

    Washington DC
    1 day ago
  • 3 days ago Be among the first 25 applicants Our client, a financial services firm, is looking to add a Collections Specialist to their growing accounting department. This is a contract-to-hire opportunity and sits in the client's Rockville, MD headquarters. Successful... 
    Full time
    Contract work

    Turn2Partners

    Rockville, MD
    4 days ago
  • $6,714.58 per month

    INTERNATIONAL ORGANIZATION FOR MIGRATION seeks a TLP Repayment Associate based in Washington D.C. This role involves contacting TLP Participants regarding their debts or loans. The ideal candidate must be fluent in both English and Spanish and comply with federal regulations...

    INTERNATIONAL ORGANIZATION FOR MIGRATION

    Washington DC
    1 day ago
  • $52.62k - $56k

     ...Collections Specialist Join Lafayette Federal Credit Union, a proud recipient of USA Today's Top Workplaces of 2024 and 2025 award! We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice... 
    Temporary work

    Lafayette Federal Credit Union

    Rockville, MD
    1 day ago
  • Jobtailor in Washington, DC is seeking a collections professional to independently manage daily collection activities, contact members for payment by phone and email, and track legal cases. The role emphasizes timely billing and loan payment processing to support portfolio... 

    Jobtailor

    Washington DC
    1 day ago
  • $20 - $23 per hour

    MedVanta Interco, LLC. is seeking a Medical Collections Specialist to manage delinquent patient accounts and coordinate with collection agencies. This role requires excellent attention to detail and a strong background in medical collections. The ideal candidate will have... 
    Hourly pay

    MedVanta Interco, LLC.

    Bethesda, MD
    20 hours ago
  •  ...Responsibilities Collect bagged trash and cardboard from apartment doorsteps and take it to the on‑site compactor using your personal pickup truck Service one or more nearby apartment communities during your shift, all within the same local area Stay active by walking... 
    Part time
    Local area
    Long distance
    Shift work

    Jobtailor

    Washington DC
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Collections Specialist. Be the first to apply!