Security Officer Lobby Ambassador

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Ambassador in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and telecommunications location as a Front Desk professional, where you will greet visitors, manage access control and badges, monitor the lobby, and support security-related operations through strong communication and customer service. In this visible role, you will reflect our agile, reliable, and innovative approach while putting people first, working as a team, and acting with integrity every day. Schedule: Monday – Sunday, 02:00 PM – 10:00 PM. What You’ll Do Provide customer service to employees, visitors, and vendors at the front desk by following security-related procedures, site-specific policies, and/or emergency response activities when appropriate. Monitor lobby and reception activity, manage visitor check‑in processes, verify credentials, and help to deter unauthorized access to the location. Answer phones, assist with inquiries, and coordinate with site contacts regarding deliveries, visitor arrivals, and other front desk support needs in a professional manner. Respond to incidents and critical situations in a calm, problem‑solving manner, including documenting details and communicating with the appropriate site personnel. Observe cameras, alarms, and entry points from the front desk and report unusual activity, maintenance concerns, and/or security‑related issues according to site procedures. Minimum Requirements Supervisory experience is required. Access control and badge experience is preferred. Customer service experience is preferred. CPR and First Aid certification is preferred. A guard card or license is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only. Why Join Us Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: #J-18808-Ljbffr Allied Universal