PUBLIC SAFETY DISPATCHER I

PUBLIC SAFETY DISPATCHER I

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PUBLIC SAFETY DISPATCHER I

Salary

See Position Description

Location

Cathedral City, CA

Job Type

FULL-TIME EMPLOYEE

Job Number

26-03

Department

Police Department

Opening Date

01/12/2026

FLSA

Non-Exempt

Bargaining Unit

AFSCME

• Description

• Benefits

• Questions

Description

Ready to be the critical link between your community and emergency services?

As a Public Safety Dispatcher, you'll be the calm, professional voice that coordinates life-saving responses and ensures officer safety. Every call you handle makes a real difference in someone's life.

Join our Cathedral City team where you'll receive comprehensive training, work with cutting-edge technology, and build a meaningful career in public safety.

With competitive pay starting at $56,897-$74,477, plus up to $2,838 monthly health benefits allowance, bilingual incentive pay, and excellent retirement benefits, we'reinvested in your success.

THIS RECRUITMENT WILL REMAIN OPEN UNTIL SUFFICIENT QUALIFIED APPLICATIONS ARE RECEIVED AND MAY CLOSE WITHOUT PRIOR NOTICE.

Salary may be negotiable within the range listed above, based on the position requirements and successful candidate's qualifications, subject to appropriate authorization.

Training and Experience

Any combination of training and experience that provides the below listed knowledge, skills and abilities may be qualifying. A typical way of qualifying would be:

• Equivalent to graduation from high school and one (1) year of employment which has included regular contact with the public.

• Typing speed 35 wpm

• Emergency Medical Dispatcher (EMD) Certification is desirable and must be obtained within one year.

Other Requirements

• Must be able to pass a background investigation

• Must be willing to work evening, night, weekend, and holiday shifts on a rotation basis

• Must be willing to be called back or held over to maintain minimum staffing levels

• Must obtain Post Basic Dispatcher and Department of Justice CLETS/CJIS operator certifications prior to completion of probation as a Public Safety Dispatcher I

• Upon conditional offer of employment, selected candidate(s) will be required to pass a physical and psychological evaluation.

LET'S GET STARTED!

~ THE SELECTION PROCESS ~

Step 1: Written Exam

You must pass ONE of these options:

-CritiCall Dispatcher Exam - Schedule free with our Police Department Contact: Kathryn Cox at View email address on click.appcast.io or View phone number on click.appcast.io

-Scores obtained from the National Testing Network (ECOMM Exam) within the past year (from date of posting) will be accepted in lieu of CritiCall.

**Step 2: Typing Test

Minimum 35 words per minute required.

We accept certificates from: Government agencies • Educational institutions • Temp agencies • Business schools

Certificate must be dated within the last 12 months.

Contact HR if you need alternatives.

**Step 3: Oral Panel Interview

**Step 4: Background Investigation & Polygraph

**Step 5: Psychological & Medical Evaluations

Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for six months.

BACKGROUND DISQUALIFIERS:

• An adult felony conviction in California, or with a conviction for an offense in another state which would be classified as a felony in California

• Currently on Probation or Parole

• Adult felony and/or misdemeanor conviction(s) may be disqualifying depending on type, number, severity, and how recent

• Conviction of/or sustained petitions for any sex crime

• Recent use and/or possession of illegal drugs, weapons or explosive devices without legal authorization

• History of committing domestic violence or animal cruelty

• Dishonesty or failure to reveal pertinent information

THE PERKS

APPLY TODAY!!

To be considered for this opportunity, candidates must submit an application on-line and attach required documentation as requested in the agency-wide questions. Based upon the information presented in the application, a limited number of candidates who possess qualifications most pertinent to the position will be invited to participate in the selection process.

All notifications will be sent by email only (regardless of the notification preference selected during the on-line application process). Notifications will be sent to the email address listed on your on-line application.

All employment offers made by the City are contingent upon establishing proof of a prospective candidate's legal authorization to work in the United States and successfully passing all components of the pre-employment process which may include, but are not limited to: comprehensive background check, criminal history check (livescan fingerprint check), polygraph examination, post-offer psychological evaluation and post-offer medical evaluation (including drug screen).

What's Next? Apply Today and share this posting with anyone who may be interested!

The City of Cathedral City is an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative of the citizens we serve. We seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Click to review theAFSCME MOU ( .

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, partial information, and reference to resume or application may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• YES

• NO

02

Please indicate the highest level of formal education you have completed.

• High School

• College - Currently Enrolled

• Associate Degree

• Bachelor Degree

• Master Degree or higher

03

Are you willing and able to work rotating shifts to include evening, weekends and holidays?

• Yes

• No

04

Do you have a minimum of one year work experience which included regular public contact? If yes, please specify employer names and dates. If no, type "none".

05

Are you able to type a minimum of 35 net words per minute?

• Yes

• No

06

Do you have a typing certificate from an outside agency dated within the last 12 months? If so, please attach it to your application. (self- administered exams will not be accepted; the certificate must be from an outside agency, ie. employment agency or school).

• Yes

• No

07

Have you completed the California POST Public Safety Dispatcher course? If yes, please attach a copy to your application.

• Yes

• No

08

Do you currently possess an Emergency Medical Dispatcher (EMD) certificate? If so, please attach a copy to your application.

• Yes

• No

09

Successful candidates must undergo a thorough background investigation. There are certain types of conduct which are automatic grounds for disqualification. Please refer to the list of Background Disqualifiers on the job posting for more information. Are you willing to undergo a thorough pre-employment character and background investigation?

• Yes

• No

10

I acknowledge that I must pass the written exam with CritiCall. Not completing the written exam will result in disqualification from the recruitment process. Note: Written exam scores obtained from the National Testing Network within the last year (from date of posting) may be used in lieu of CritiCall.

• Yes

• No

Required Question

Employer

City of Cathedral City

Address

68700 Avenida Lalo Guerrero

Cathedral City, California, 92234

Website

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