Customer Sales Representative (3PL/Brokerage)

Job Description

Job Description

Customer Sales Representative

JOB DESCRIPTION

WayFinder Logistics is a fast-growing, third-party logistics (3PL) company offering freight brokerage (non-asset-based transportation) services, including truckload, intermodal, flatbed, expedited, LTL, etc. 

WayFinder seeks a personable and highly organized Customer Facing Sales professional to join our team.

As a Customer Sales Representative, you’ll make a positive impact by developing your book of business including consultative customer selling; development of new clientele; and continuous knowledge of the market conditions.

Why WayFinder? — This is a ground-floor opportunity with experienced industry professionals, that includes an industry-leading, performance-based pay structure; WayFinder also puts emphasis on a family-oriented, culture-driven environment. [WayFinder offers competitive compensation and a general benefits package, including: Health Insurance (Medical, Dental, and Vision), Disability, Life Insurance, 401k, as well as, several other benefits.]

SUPERVISORY RESPONSIBILITIES

• N/A at time of start

DUTIES & RESPONSIBILITIES

• Strategically develop new customers (lead generation, pricing, follow up) to increase company profitability
• Prospect for leads and perform cold-calling to pipeline businesses
• Pursue, build, and develop/maintain relationships with a focus on consistent revenue growth and account penetration
• Create efficiencies for customers as a consultative logistics provider
• Possess continuous/ongoing knowledge of market conditions, industry developments, and industry networking
• Facilitate bids and RFPs, as well as, ability to spot quote
• Composure and poise in a customer-centric environment
• Maintain, grow and nurture a “book of business”

REQUIRED SKILLS & ABILITIES

• Solid communications skills with a positive and engaging personality
• Motivation, strong work ethic, and an ability to learn quickly and problem solve
• Proficiency in negotiating and multitasking
• Capacity to be self-sufficient and a strong member of a cohesive team
• Ability to add to a high-energy, fast-paced, and positive work environment
• Enthusiasm fueled by individual sales and team success
• Excellent interpersonal, negotiation, and conflict resolution skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical skills
• Ability to prioritize tasks and to delegate them when appropriate

EDUCATION & EXPERIENCE

• 8+ years of sales experience within supply chain, logistics, transportation
• Bachelor’s Degree heavily preferred
• A blend of education and applied work experience may be considered

WORKPLACE & PHYSICAL REQUIREMENTS

• Ability to work from a WayFinder office as needed and upon request, consistent with the company hybrid work policy. In-Office work is required during the onboarding/training period. Thereafter, customer sales reps are expected to conduct in-office work 2 days per week.
• Prolonged periods of sitting/standing at a desk and working on a computer
• Must be able to lift 15 pounds at times