Operations & Logistics Manager (US)

Operations & Logistics Manager (US) Job type: Full Time | Department: Experience Global | Work type: On-Site | Location: Dallas, Texas, United States About Goodera Goodera is the world's leading employee volunteering platform, powering companies to scale employee volunteering experiences globally through our innovative technology platform and unique operating model. With a presence in over 100 countries and support for 30+ languages, we connect over 500 clients, including 60+ Fortune 500 companies, with meaningful volunteer opportunities tailored to their communities. To date, our impact has reached over 10 million beneficiaries, powered by 1 million+ employee volunteers and a network of 50,000+ nonprofit partners. Growing at 100% year on year, we are backed by top investors including Zoom Ventures, Elevation Capital, Nexus Venture Partners, Omidyar Network, and Ursula Burns. Role Overview The Operations & Logistics Manager owns the physical supply chain behind Goodera's US events — from sourcing and assembling custom kits to warehousing, quality control, shipping, and returns. This hands‑on operational role is based in Dallas and involves managing local procurement, a storage facility, coordination with the Dallas warehouse and India logistics team, building a US vendor base, and traveling to large events to oversee setup and delivery. You will be the ultimate owner of inventory accuracy, kit quality, and the end‑to‑end logistics that ensure materials arrive complete, on time, and to standard. What You'll Do Procurement, Kitting & Custom Prints Manage local procurement, assemble custom kits, and perform quality control (QC) before client dispatch. Handle packing and shipping of finished kits to clients. Manage client‑specific custom prints for volunteer events as required. Warehouse & Inventory Management Manage a local storage facility and coordinate with the Dallas warehouse. Visit the warehouse at least twice a week to ensure SOP compliance and assist with packing and QC for partially custom kits. Track all inventory and future orders, raising alerts proactively for potential out‑of‑stock items. Vendor Management Maintain and expand the US vendor base. Negotiate with vendors on Goodera's behalf to secure quality, cost, and reliability. Logistics, QC & Training Perform QC on all inbound and outbound shipments. Train 3PL staff on kitting processes and standards. Coordinate closely with the India logistics team to align on planning and execution. Event Production & On‑site Support Support production and procurement for GTM events, including marketing collaterals such as standees, prints, trade booths, and AV requirements. Travel to large events to oversee delivery and ensure optimal setup. Returns & Refurbishment Manage return shipments from event locations. Perform QC on leftover kits, replenish missing items, and update inventory records accordingly. What We're Looking For 5-10 years of experience in operations, logistics, supply chain, procurement, or warehouse management, ideally supporting events, fulfillment, or kitting operations. Hands‑on experience with procurement, vendor negotiation, inventory control, and quality control. Familiarity with 3PL coordination, shipping logistics, and warehouse SOPs. Strong organizational skills and exceptional attention to detail across high‑volume, time‑sensitive deliverables. Ability to operate independently, solve problems quickly, and make decisions in fast‑moving environments. Excellent communication and coordination skills, with experience working across distributed teams and time zones. Based in or willing to relocate to Dallas, with the ability to be on‑site at the warehouse multiple times per week and to travel to events across the United States. Compensation Expected total compensation ranges from USD $75,000–$85,000, depending on experience and location. #J-18808-Ljbffr Neara