SAP Academy for Services & Consulting - Success Plan Manager - Newtown Square PA (Hybrid)

SAP Academy for Services & Consulting - Success Plan Manager - Newtown Square PA (Hybrid) Success Plan Manager position within SAP Academy for Services & Consulting, a development program for individuals with 0-3 years of professional experience. Candidates with more than 3 years of experience will not be considered. SAP is not offering current or future visa sponsorship (includes NO F1/OPT) for this role. Role requires candidates to be onsite at an SAP office or customer location (3 days per week) in alignment with the Pledge-to-Flex policy. Candidates MUST live locally to the SAP location they’re applying to. SAP is not offering relocation benefits for this role. Who You’ll Become As a Success Plan Manager, you will develop into a trusted advisor who supports customers in adopting, optimizing, and realizing value from SAP solutions including SAP S/4HANA, RISE with SAP, SAP Business Technology Platform (BTP), and SAP Business AI. Through progressive responsibility, coaching, and hands‑on experience, you will learn to: Translate customer business objectives into structured success activities Support outcome‑driven Success Plans aligned to customer priorities Contribute to governance, cadence management, and value discussions Collaborate across SAP delivery, architecture, and adoption teams Apply SAPs Success Plan methodology consistently and at scale What You’ll Do As part of the SAP Academy for Services & Consulting, Success Plan Manager Associates will: Successfully complete a structured 12‑month learn‑and‑apply academy program Participate in classroom learning, simulations, and real‑customer engagement scenarios Support the execution of Success Plans under guidance of experienced Success Plan Managers Assist with development, maintenance, and updates of customer success documentation Prepare materials for governance meetings, including quarterly reviews and steering sessions Support tracking of adoption milestones, consumption indicators, and value realization inputs Participate in proactive risk identification and escalation preparation Collaborate with Customer Engagement Partners, Enterprise Architects, Data Architects, Success Experts, and delivery teams Learn and apply SAP’s integrated toolchain including Holistic Engagement Planner (HEP), dashboards, Cloud ALM, and customer insights tools Contribute to continuous improvement of engagement quality and customer experience Expectations and Tasks Support executive‑level customer relationships built on trust, transparency, and consistent delivery quality Ensure disciplined planning, execution, and follow‑up across all Success Plan activities Provide clear, concise, and value‑based executive communications and reporting Coordinate internal SAP stakeholders to ensure clarity of roles, responsibilities, and ownership Ensure alignment between customer priorities, SAP recommendations, and delivered outcomes Uphold SAP standards for service quality, governance, and customer engagement excellence What You Bring STEM degree or equivalent technology experience 1–3 years as a Functional/Technical Consultant or in project management Hands‑on exposure to solution implementation, integrations, and basic cloud/modernization patterns Proven focus on customer value—defining success metrics and driving consumption, retention, and time‑to‑value SAP solution architecture knowledge (S/4HANA, HANA, SAP BTP, Cloud/SaaS) Awareness of governance, risk mitigation, performance, security, and disaster‑recovery considerations Able to translate business needs into technical/functional requirements and practical roadmaps Strong communicator and relationship builder; customer‑facing with enablement skills (runbooks, training) and experience working with Customer Engagement Partners, Success Plan Managers, enterprise and data architects, Success Experts, and delivery teams Compensation Range Transparency SAP provides the annualized compensation range inclusive of base salary and variable incentive target for this position: 70,900 – 159,900 USD. The actual offer will be within that range, dependent on education, skills, experience, scope of the role, location, and other factors as determined through the selection process. Equal Employment Opportunity Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you need accommodation or assistance, contact Recruiting Operations Team: View email address on click.appcast.io. #J-18808-Ljbffr SAP SE