Supervisor, Lot Operations

Supervisor, Lot Operations

This position supervises and directs the daily activities of the lot personnel and the lot operations function for the Auction and ensures the efficient, orderly and proper staging and moving of vehicles on the lot and through the sales lanes.

Job Responsibilities:

• Assist with lot operations daily to ensure efficient operations prior to and after sale.
• Supervise the daily operation of coordinating the activities and the workflow of the drivers, zone owners, and other lot operations employees.
• Ensure efficient lot operations by coordinating the movement of vehicles around the various lots to and from shops and storage grids.
• Provide quality service and interact with customers to resolve any problems that may occur.
• Inspect and maintain lot operations equipment and ensure that it is functional and in good working condition.
• Monitor lot damage and meet with Operations Manager on a regular basis to review and resolve potential lot operations problems.
• Coordinate with Reconditioning, Check-in, Factory and Fleet/Lease departments to schedule and prepare vehicles for sale, ensure accurate and efficient movement of vehicles across the property.
• Supervise and direct the work of lot operations employees by determining work procedures, preparing work schedules, expediting the workflow, assigning duties and monitoring work for accuracy and conformance to policies and procedures.
• Assist manager in counseling and disciplining employees as necessary. Under the direction of the manager, plan, monitor and evaluate employee job performance, and assist manager in conducting performance appraisals.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Work with manager to review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement.
• Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.
• Enforce all company policies and procedures related to employee and customer conduct.
• Perform other duties as assigned by manager.

Qualifications:

• Equivalent combination of education and work-related experience
• High School Diploma and five years of relevant experience in related field. ~OR~
• Bachelor's degree and three years of relevant experience in related field. ~OR~
• Master's Degree and up to two years of relevant experience in related field.
• ~OR~
• Ph.D. and up to one year of relevant experience in related field.
• Experience in automobile industry or the Auction business.
• Strong communication and interaction skills.
• Competent supervisory and organizational skills.
• Experienced computer and software knowledge.
• Valid driver's License and a safe driving record required.
• Ability to drive vehicles with standard and automatic transmission.
• Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat and climb.
• Manual dexterity, repetitive motion tasks.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Work Environment:

Occasional exposure to moving mechanical parts hazard, electrical shock hazard and toxic or caustic chemicals. Moderate noise level. Exposure to all weather conditions.

Drug Testing:

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.