Commercial Door Specialist

A Carter Lumber Commercial Door Specialist is responsible for presenting and selling commercial door, frame, and hardware products, as well as establishing strong relationships with customers in the community. This position supports commercial and multifamily projects from initial takeoff through project completion. The role requires clear communication with store personnel, builders, and vendors, along with maintaining product awareness and providing training when needed. A strong belief in the mission and goals of the company is necessary to this position.

Requirements:

• Previous knowledge and experience in the building materials industry
• Experience selling door, frame, or commercial hardware products
• Ability to read blueprints, specifications, and door/hardware schedules
• Demonstrated ability to increase sales and improve profitability
• Excellent communication skills with a strong sense of customer service
• Experience in individual or group training is a plus
• Strong decision‑making and problem‑solving skills
• Proficiency with Microsoft Office including Outlook, Word, Excel, and PowerPoint
• High attention to detail and ability to manage complex commercial projects
• Prior experience with PlanSwift is preferred for estimating

Responsibilities
Sales & Relationship Building

• Develops customer relationships and determines customer needs.
• Responsible for maintaining and increasing sales of commercial door, frame, and hardware products.
• Gives presentations to builders and provides expert advice on product features and benefits.
• Prepares estimates and ensures products are ordered and shipped on time.
• Works closely with OSRs to analyze sales opportunities and assist on the jobsite.

Communication

• Keeps lines of communication open between store teams, vendors, and customers to ensure accurate and timely service.
• Meets with vendors to review programs, pricing, and product direction.
• Participates in pre‑award and post‑award meetings to clarify scope and finalize product selections.

Knowledge & Training

• Identifies personal growth needs and seeks product knowledge to stay current on commercial door, frame, and hardware systems.
• Provides training to builders, contractors, and store personnel on commercial door and hardware products.
• Ensures employees remain informed on vendor programs and product updates.

Estimating & Takeoff

• Reads plans and specifications to determine scope of work.
• Performs detailed takeoffs for unit doors, hollow metal doors and frames, hardware sets, and interior trim.
• Identifies fire ratings, hardware functions, swings, wall conditions, and special requirements.
• Requests pricing from manufacturers and wholesalers and compiles accurate project costs.

• Prepares formal quotes with clear scope inclusions and exclusions.

Project Management

• Verifies contract values and prepares rough opening schedules.
• Creates and submits complete submittal packages for architect approval.
• Details every opening, including door type, frame type, swing, hardware set, and keying requirements.
• Generates purchase orders for all doors, frames, hardware, and trim materials.
• Reviews acknowledgments for accuracy and resolves discrepancies.
• Coordinates delivery schedules, stages materials, and manages partial shipments.
• Handles damaged or missing items, change orders, and field issues.
• Conducts jobsite visits to verify conditions and support installation needs.
• Prepares closeout documents, including warranties.

Benefits (full-time employees)  

• Health, Dental, Vision (Single and Family Plans) available after 30 days of employment 
• Short and Long-Term Disability 
• Company-paid life insurance and AD&D 
• Optional supplemental life insurance 
• Company-match 401(k) 
• Vacation time and paid holidays 
• Vendor incentives 
• Room for growth; we promote from within! 
• Military encouraged to apply!