Financial Aid Officer
South College
Job Type
Full-time
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) - with Employer Contribution
- Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines.
- Review and process financial aid applications in accordance with regulatory and institutional guidelines.
- Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities.
- Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service.
- Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts.
- Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices.
- Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making.
- Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers.
- Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs.
- Associate's degree required
- Bachelor's degree preferred.
- Experience in financial aid, student services, or higher education administration preferred but not required.
- Strong organizational, analytical, and time management skills.
- Demonstrated ability to learn and apply regulatory guidance and institutional policies.
Vacancy posted 1 day ago
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